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Willow E01 error — dishwasher

The dishwasher hasn't taken on enough water in the time it expects, so it has stopped and flagged a filling problem.

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What E01 actually means

The dishwasher hasn't taken on enough water in the time it expects, so it has stopped and flagged a filling problem.

During the fill stage the machine waits for water to reach the level it needs. On the WDW1260W, if that takes too long it abandons the cycle and shows this code rather than running the pump dry. It is a water supply fault far more often than a fault inside the machine.

What E01 looks like on a Willow dishwasher

Most people find this page having searched for what the machine is doing rather than the code itself. On a Willow dishwasher, E01 usually shows up as one or more of these:

  • Not filling with water
  • No water going in
  • Takes for ever to fill
  • Stops right at the start of the cycle
  • E01 flashing on the display
  • Beeping and showing E01

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

  • Water supply tap to the dishwasher turned off or only part open
  • Inlet hose kinked, trapped behind the machine or crushed against a unit
  • Low mains water pressure, or another appliance drawing water at the same time
  • Blocked filter in the inlet hose connection or a restricted supply valve
  • Faulty water inlet valve or level sensing inside the machine

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

  1. Check the tap feeding the dishwasher is fully open — if the machine has recently been moved or plumbing work done nearby, it may have been left shut.
  2. Look at the inlet hose where it runs behind the machine and make sure it isn't kinked, pinched or bent sharply.
  3. Run the kitchen tap for a moment to confirm you have normal water pressure and flow.
  4. Turn the dishwasher off at the wall for a minute, switch it back on and start a fresh cycle to clear the code.

Which Willow models show E01

E01 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

WDW1260W

Common questions about Willow E01

What does E01 mean on a Willow dishwasher?

The dishwasher hasn't taken on enough water in the time it expects, so it has stopped and flagged a filling problem. During the fill stage the machine waits for water to reach the level it needs. On the WDW1260W, if that takes too long it abandons the cycle and shows this code rather than running the pump dry. It is a water supply fault far more often than a fault inside the machine.

Can I fix Willow E01 myself?

There are 4 checks you can safely do yourself first.

  1. Check the tap feeding the dishwasher is fully open — if the machine has recently been moved or plumbing work done nearby, it may have been left shut.
  2. Look at the inlet hose where it runs behind the machine and make sure it isn't kinked, pinched or bent sharply.
  3. Run the kitchen tap for a moment to confirm you have normal water pressure and flow.
  4. Turn the dishwasher off at the wall for a minute, switch it back on and start a fresh cycle to clear the code.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Willow E01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E01?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most dishwasher faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

What this looks like when it happens

Repairs we cover near you

Need it looked at properly?

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0115 648 0929
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