What E07 actually means
The control board has lost or does not recognise the settings that tell it which machine it is fitted to, so it stops rather than run a cycle it can't configure.
Willow lists E07 as a configuration failure. The main board carries a stored configuration telling it the model, drum size and which features are fitted; if that data is missing, corrupted or doesn't match the machine, the board halts. It's flagged in the manual as a service indication rather than a customer one, so if it has appeared on the display it usually means the board has genuinely lost its setup — commonly after a power interruption, or after a replacement board has gone in without being configured for the model.
What E07 looks like on a Willow tumble dryer
Most people find this page having searched for what the machine is doing rather than the code itself. On a Willow tumble dryer, E07 usually shows up as one or more of these:
- No function at all
- Dead — nothing lights up
- Lights flashing and nothing happening
- Programme won't start
- Machine tripping the electrics
- E07 flashing on the display
- Beeping and showing E07
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- Control board fitted as a replacement but never configured to the model
- Stored configuration data corrupted, often after a power cut or surge
- Faulty main control board
- Software or configuration mismatch between the main board and the dryer side of a washer dryer
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the programme knob to the off position and leave it for about three seconds — this is Willow's own reset and returns the settings to factory defaults
- Switch off at the wall for a minute, then power up and try a short cycle
- If it clears once and then returns, note what the machine was doing when it appeared — that helps the engineer
Which Willow models show E07
E07 means the same thing on all 4 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
W6120W · W7120W · WWM712BI · WWM814BI
Common questions about Willow E07
What does E07 mean on a Willow tumble dryer?
The control board has lost or does not recognise the settings that tell it which machine it is fitted to, so it stops rather than run a cycle it can't configure. Willow lists E07 as a configuration failure. The main board carries a stored configuration telling it the model, drum size and which features are fitted; if that data is missing, corrupted or doesn't match the machine, the board halts. It's flagged in the manual as a service indication rather than a customer one, so if it has appeared on the display it usually means the board has genuinely lost its setup — commonly after a power interruption, or after a replacement board has gone in without being configured for the model.
Can I fix Willow E07 myself?
There are 3 checks you can safely do yourself first.
- Turn the programme knob to the off position and leave it for about three seconds — this is Willow's own reset and returns the settings to factory defaults.
- Switch off at the wall for a minute, then power up and try a short cycle.
- If it clears once and then returns, note what the machine was doing when it appeared — that helps the engineer.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Willow E07?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing E07?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Willow tumble dryer codes
- Willow E08 — The dryer has stopped because the electricity reaching its c…
- Willow E09 — The machine has decided the electricity reaching it is outsi…
- Willow E10 — The machine can no longer trust the sensor that tells it how…
- Willow E11 — The main control board has lost communication with the separ…
- Willow E12 — Two of the machine's internal electronic boards have stopped…
- Willow E13 — The machine's main control board has stopped talking to the …
- Willow E15 — The machine has detected that the drying air is getting too …
- Willow E16 — The dryer has sensed the air inside it getting hotter than i…
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