What is actually happening
Where the water shows itself matters more than how much there is. Water at the front under the door points at the door seal; water at the back points at hose connections; water appearing from underneath the middle during a spin is the one to take seriously, because it often means the outer drum seal has gone and the bearings are being washed.
The usual causes
- A split or perished door seal, or one with grit or a chewed section in the folds
- A loose or perished hose connection at the back, or the outlet hose working loose from the standpipe
- A blocked detergent drawer overflowing during fill
- A failed outer drum seal — this usually comes with a grinding noise on spin, and means bearings
- A cracked pump housing or filter seated on a damaged O-ring after cleaning
What you can safely check yourself
Work through these in order. Anything past this point — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the appliance plugged in.
- Pull the machine out and look while it fills and again during the spin — note where the water first appears
- Wipe right around the inside of the door seal with a cloth and feel for grit, tears or a chewed patch
- Check the filter cap is seated square and fully tightened if it has recently been cleaned
Still leaking water?
If the checks above have not sorted it, it needs looking at properly. £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Local engineers covering Nottinghamshire, Derbyshire and Leicestershire — same and next-day appointments, and the person who comes out is one of ours, not a subcontractor.
Call 0115 648 0929 Book online — postcode and number is all we need
Common questions
Why is my washing machine leaking water?
Water is escaping the machine — the point it appears from usually tells you which part has failed. Where the water shows itself matters more than how much there is. Water at the front under the door points at the door seal; water at the back points at hose connections; water appearing from underneath the middle during a spin is the one to take seriously, because it often means the outer drum seal has gone and the bearings are being washed.
Can I fix a washing machine leaking water myself?
Pull the machine out and look while it fills and again during the spin — note where the water first appears. Wipe right around the inside of the door seal with a cloth and feel for grit, tears or a chewed patch. Check the filter cap is seated square and fully tightened if it has recently been cleaned. Those checks fix it more often than not. If it comes back, it needs looking at properly.
How much does it cost to repair a washing machine leaking water?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Other washing machine faults
- washing machine not draining
- washing machine not spinning
- washing machine making a loud noise
- washing machine not heating the water
- washing machine door will not open
- washing machine will not turn on
- washing machine tripping the electrics
- washing machine not filling with water