What is actually happening
The machine opens a valve at the back to fill, and watches the pressure system to know when it has enough. No water at all usually means the supply, the valve or a blocked inlet filter. Water that fills and immediately drains away points at the drain hose being fitted too low, siphoning the water straight back out.
The usual causes
- The inlet tap turned off, or a kinked fill hose
- A blocked filter gauze in the inlet hose connection — it clogs with grit from the mains
- A failed water inlet valve
- A blocked or disconnected pressure chamber hose, so the machine misreads the level
What you can safely check yourself
Work through these in order. Anything past this point — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the appliance plugged in.
- Check the tap behind the machine is fully open and the fill hose is not kinked
- Turn the tap off, unscrew the fill hose at the tap end and check the small gauze filter for grit
- Listen at the start of a cycle — a buzz with no water points at the valve
Still not filling with water?
If the checks above have not sorted it, it needs looking at properly. £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Local engineers covering Nottinghamshire, Derbyshire and Leicestershire — same and next-day appointments, and the person who comes out is one of ours, not a subcontractor.
Call 0115 648 0929 Book online — postcode and number is all we need
Common questions
Why is my washing machine not filling with water?
The cycle starts but no water comes in, so nothing happens. The machine opens a valve at the back to fill, and watches the pressure system to know when it has enough. No water at all usually means the supply, the valve or a blocked inlet filter. Water that fills and immediately drains away points at the drain hose being fitted too low, siphoning the water straight back out.
Can I fix a washing machine not filling with water myself?
Check the tap behind the machine is fully open and the fill hose is not kinked. Turn the tap off, unscrew the fill hose at the tap end and check the small gauze filter for grit. Listen at the start of a cycle — a buzz with no water points at the valve. Those checks fix it more often than not. If it comes back, it needs looking at properly.
How much does it cost to repair a washing machine not filling with water?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Other washing machine faults
- washing machine not draining
- washing machine not spinning
- washing machine leaking water
- washing machine making a loud noise
- washing machine not heating the water
- washing machine door will not open
- washing machine will not turn on
- washing machine tripping the electrics