What E01 actually means
The machine can't confirm the door is shut and locked, so it won't start or it has stopped mid-cycle.
Before filling with water, the washer locks the door and waits for the lock to confirm it's engaged. E01 means either that confirmation never arrived, or the lock released partway through a programme. As a safety measure the machine halts rather than run with a door it can't trust.
What E01 looks like on a Altimo washing machine
Most people find this page having searched for what the machine is doing rather than the code itself. On a Altimo washing machine, E01 usually shows up as one or more of these:
- Machine door won't open
- Door won't lock or click shut
- Door lock light flashing
- Door stuck shut with the load inside
- Won't start even with the door closed
- Not filling with water
- No water going in
- Takes for ever to fill
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- Door not pushed firmly enough to catch
- Laundry caught in the seal stopping the door closing flush
- Worn or broken door catch or striker
- Faulty door interlock that no longer confirms it's locked
- Wiring or control board fault at the lock
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Open the door and close it again firmly until you hear it click
- Check no clothing is trapped between the door and the rubber seal
- Reduce an overfilled drum so nothing presses against the door
- Turn the machine off at the wall for a minute, then switch back on and restart
- Look at the door handle and catch for anything obviously bent, loose or broken
Common questions about Altimo E01
What does E01 mean on a Altimo washing machine?
The machine can't confirm the door is shut and locked, so it won't start or it has stopped mid-cycle. Before filling with water, the washer locks the door and waits for the lock to confirm it's engaged. E01 means either that confirmation never arrived, or the lock released partway through a programme. As a safety measure the machine halts rather than run with a door it can't trust.
Can I fix Altimo E01 myself?
There are 5 checks you can safely do yourself first.
- Open the door and close it again firmly until you hear it click.
- Check no clothing is trapped between the door and the rubber seal.
- Reduce an overfilled drum so nothing presses against the door.
- Turn the machine off at the wall for a minute, then switch back on and restart.
- Look at the door handle and catch for anything obviously bent, loose or broken.
This sometimes clears with those checks. If it comes back, it needs looking at properly.
How much does it cost to repair Altimo E01?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing E01?
This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Altimo washing machine codes
- Altimo E02 — The machine isn't getting enough water in the time it expect…
- Altimo E03 — The machine can't get the water out — it's flagging a proble…
All Altimo fault codes and repairs →
What this looks like when it happens
- washing machine door will not open
- washing machine will not turn on
- washing machine not filling with water
- washing machine beeping or bleeping