Electrolux E11 washing machine: what it means & what to try

What E11 actually means

The machine hasn't taken in enough water in the time allowed, so it has paused the cycle.

During filling, the control board watches the water level rise and gives it a set time to reach the required level. If the level hasn't been reached within that window, the machine stops with E11 and pauses the cycle with the door locked. It's a water supply or fill circuit problem rather than a wash fault.

What E11 looks like on a Electrolux washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux washing machine, E11 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not filling with water
No water going in
Takes for ever to fill

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Water tap turned off or only part open
Kinked or crushed fill hose
Blocked filter in the inlet hose or tap connection
Low mains water pressure
Faulty water inlet valve or pressure sensor/air trap in the machine

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Check the cold tap feeding the machine is fully open
Look behind the machine and make sure the fill hose isn't kinked or trapped
Run another cold tap in the house to confirm you have normal water pressure
Turn the machine off at the wall for a minute, then power up and restart the cycle
If the mesh filter where the hose screws onto the tap is easy to reach, turn the tap off and rinse any grit out of it

Which Electrolux models show E11

E11 means the same thing on all 4 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EWB105110W · EWB105205W · EWB136216W · ZWX9115XL

Common questions about Electrolux E11

What does E11 mean on a Electrolux washing machine?

The machine hasn't taken in enough water in the time allowed, so it has paused the cycle. During filling, the control board watches the water level rise and gives it a set time to reach the required level. If the level hasn't been reached within that window, the machine stops with E11 and pauses the cycle with the door locked. It's a water supply or fill circuit problem rather than a wash fault.

Can I fix Electrolux E11 myself?

There are 5 checks you can safely do yourself first.

Check the cold tap feeding the machine is fully open.
Look behind the machine and make sure the fill hose isn't kinked or trapped.
Run another cold tap in the house to confirm you have normal water pressure.
Turn the machine off at the wall for a minute, then power up and restart the cycle.
If the mesh filter where the hose screws onto the tap is easy to reach, turn the tap off and rinse any grit out of it.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Electrolux E11?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E11?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux washing machine codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E11 error — washing machine