Out-of-warranty Electrolux repairs, done locally
If your Electrolux appliance is still under the manufacturer's warranty, go to Electrolux first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, not a call-out fee with more on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
Electrolux error codes, explained
We hold Electrolux's own service documentation, so these are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Tumble dryer
- Electrolux C00 — This isn't a fault at all othing is stored in the dryer's error memor…
- Electrolux C06 — The dryer has been running an automatic (sensor) drying programme for …
- Electrolux C07 — The dryer isn't getting hot — it checked for a rise in air temperature…
- Electrolux C08 — The dryer has stopped because its temperature sensor is giving reading…
- Electrolux C10 — C10 isn't a fault at all — it's one of the service test positions insi…
- Electrolux E20 — The dryer has stopped mid-cycle because the fan that cools the heat pu…
- Electrolux E21 — The dryer has lost control of the pump that moves condensed water into…
- Electrolux E22 — The dryer's control board can no longer tell whether the water pump is…
- Electrolux E23 — The dryer has stopped because it can't run its heat pump safely " most…
- Electrolux E31 — The dryer's moisture-sensing circuit is giving a reading that's far to…
- Electrolux E32 — The dryer can't get a sensible reading from the moisture sensor in the…
- Electrolux E34 — The dryer's moisture sensor isn't reading properly, so the machine can…
- Electrolux E41 — The dryer has found a fault in the part of its control board that powe…
- Electrolux E42 — The dryer's main control board has spotted a fault in its own circuitr…
- Electrolux E43 — The dryer can't confirm the door is properly locked, so it shuts the c…
- Electrolux E45 — The dryer can't confirm the door is properly shut, so it stops the cyc…
- Electrolux E50 — The dryer has stopped because it isn't happy with the drum motor — u…
- Electrolux E51 — The dryer has found a fault in the electrical switch on the control bo…
- Electrolux E52 — The dryer's drum motor has got too hot and its built-in safety cut-out…
- Electrolux E53 — The dryer's control board can no longer tell whether it is feeding pow…
- Electrolux E54 — The dryer has tried to start the drum turning, got no movement, and pa…
- Electrolux E58 — The board that drives the drum motor has seen more current than it sho…
- Electrolux E60 — The dryer has stopped because something is wrong with the heating side…
- Electrolux E63 — The safety thermostat on the dryer's heater has tripped because the he…
- Electrolux E64 — The dryer has flagged a problem with the thermostat that watches over …
- Electrolux E65 — The dryer has lost control of the fan that blows air through the drum,…
- Electrolux E66 — The fan motor's built-in overheat protection has tripped, so the dryer…
- Electrolux E68 — The dryer's motor control board has seen more current going to the mot…
- Electrolux E69 — The dryer has found a problem with its heating system and has stopped …
- Electrolux E71 — The dryer can no longer trust the temperature reading from one of its …
- Electrolux E72 — One of the dryer's temperature sensors (the second NTC probe) is givin…
- Electrolux E73 — The dryer has lost a sensible reading from the temperature sensor on i…
- Electrolux E82 — The dryer can't tell that its programme selector is sitting in the OFF…
- Electrolux E83 — The dryer can't work out where the programme selector dial is set, so …
- Electrolux E86 — The dryer's control board has lost or can't read the settings data tha…
- Electrolux E87 — The dryer's control panel board has failed its own internal self-check…
- Electrolux E91 — The dryer's two circuit boards have stopped talking to each other, so …
- Electrolux E92 — The dryer's control panel and its main circuit board can't agree on ho…
- Electrolux E93 — The dryer's control board has lost or been given the wrong settings fo…
- Electrolux E94 — The dryer's control board has lost or scrambled the stored settings fo…
- Electrolux E95 — The dryer's main control board has lost contact with the memory chip t…
- Electrolux E99 — The dryer is set up as a coin- or payment-operated machine and it can …
Oven
- Electrolux C01 — The oven won't start its pyrolytic self-clean because the telescopic s…
- Electrolux C03 — The oven has detected that the electricity coming into it is below the…
- Electrolux C04 — The oven won't let you start the pyrolytic cleaning cycle, and instead…
- Electrolux C05 — The board that switches power to the heating elements has a relay stuc…
- Electrolux C06 — The oven has spotted a problem with its cooling fan and shut things do…
- Electrolux E01 — The oven's main control board isn't set up correctly for this model, s…
- Electrolux E02 — The oven's control panel isn't set up correctly for this appliance, so…
- Electrolux F00 — The oven's control board can't reliably read or write its own memory, …
- Electrolux F01 — The oven thinks its door lock hasn't engaged properly, so it won't car…
- Electrolux F02 — The oven's door lock has failed to release, so the control has stopped…
- Electrolux F04 — The oven's temperature sensor is giving a reading the control board do…
- Electrolux F05 — The oven has detected that it's got too hot inside and has shut the he…
- Electrolux F06 — The oven's own control board is reporting that the temperature sensor …
- Electrolux F09 — The oven's two electronic boards are running software versions that do…
- Electrolux F11 — The oven has a problem with the food (meat) probe circuit and has shut…
- Electrolux F14 — The oven's control panel and its main circuit board are not speaking t…
- Electrolux F15 — The oven's control panel and its main power board don't agree on what …
- Electrolux F17 — The oven has lost the power-sharing conversation it holds with the hob…
- Electrolux F18 — The oven's control board and the hob's control board have stopped talk…
- Electrolux F21 — The oven has decided it is already too warm inside to begin the progra…
- Electrolux F23 — The oven's control has read a setting or stored value that isn't valid…
- Electrolux F24 — The oven's control panel has lost track of what state the oven is in, …
- Electrolux F25 — The oven has found that its own electronics are running too hot and ha…
- Electrolux F26 — The oven's control board has lost a sensible reading from its own temp…
- Electrolux F27 — The oven's control electronics have hit a fault they can't identify, s…
- Electrolux F28 — The oven's control panel has lost contact with the smart/sensor board …
- Electrolux F29 — The oven's Smart Board — the electronics that read the sensors during …
- Electrolux F36 — The oven has a problem with its food (meat) probe system — the control…
- Electrolux F37 — The oven has lost communication with its food (meat) probe system and …
- Electrolux F38 — The oven's control electronics have spotted a problem with the tempera…
- Electrolux F92 — The oven's control boards are running software versions that don't mat…
- Electrolux F94 — The oven's temperature sensor is giving a reading outside the range th…
- Electrolux F95 — The oven has detected that its own control electronics are getting too…
- Electrolux F96 — The oven's control board is getting an unbelievable reading from the s…
Washing machine
- Electrolux C02 — The machine isn't getting water into the main wash compartment, so it …
- Electrolux C11 — C11 isn't a fault at all — it's the engineer's diagnostic menu positio…
- Electrolux E00 — E00 isn't a fault \u2014 it's the machine telling you no errors are st…
- Electrolux E10 — The machine isn't getting water in fast enough, so it has paused and i…
- Electrolux E11 — The machine hasn't taken in enough water in the time allowed, so it ha…
- Electrolux E12 — The machine tried to take in water during the drying part of the cycle…
- Electrolux E13 — The machine has had to keep topping itself up with water during the cy…
- Electrolux E20 — The machine can't get the water out, and Electrolux flags it as a bloc…
- Electrolux E21 — The machine hasn't managed to pump the water out in the time allowed, …
- Electrolux E25 — The control board is reading a signal it doesn't trust from the machin…
- Electrolux E31 — The machine can no longer trust the sensor that tells it how much wate…
- Electrolux E32 — The machine can't get a steady "empty drum" reading from its water lev…
- Electrolux E33 — The machine's two water-level detectors disagree with each other about…
- Electrolux E34 — The machine has flagged a problem with its capacitive sensor / the sen…
- Electrolux E35 — The machine thinks there is too much water in the drum, so it has stop…
- Electrolux E36 — The machine's own control board has lost a sensible reading from one o…
- Electrolux E37 — The machine's main circuit board has lost a sensible reading from one …
- Electrolux E38 — The machine can't see the water level moving while the drum is turning…
- Electrolux E40 — The machine doesn't believe the door is shut and locked, so it won't s…
- Electrolux E41 — The machine can't confirm the door is shut and locked, so it has pause…
- Electrolux E42 — The door lock has failed \u2014 the machine either can't lock the door…
- Electrolux E44 — The machine can no longer trust the signal telling it whether the door…
- Electrolux E45 — The machine can no longer trust what it's being told about the door lo…
- Electrolux E47 — The machine has tried to lock the door but never got confirmation that…
- Electrolux E48 — The machine thinks the door lock is still holding shut when it should …
- Electrolux E49 — The machine is getting two conflicting signals about whether the door …
- Electrolux E50 — The machine has stopped because the drum motor isn't turning or isn't …
- Electrolux E52 — The machine has lost the speed signal from the motor, so it can't tell…
- Electrolux E53 — The control board can't trust its own reading of the circuit that powe…
- Electrolux E54 — The machine has found a fault in the way the drum motor is being contr…
- Electrolux E55 — The drum isn't spinning as fast as the machine has asked it to, so it …
- Electrolux E57 — The machine has detected a sudden surge of current going to the drum m…
- Electrolux E58 — The motor drew a sudden surge of current, so the control board cut pow…
- Electrolux E59 — The control board told the drum motor to start turning, got no speed f…
- Electrolux E60 — The machine hasn't managed to heat the water within the time it allows…
- Electrolux E61 — The water didn't reach the temperature the programme asked for in the …
- Electrolux E64 — The machine has detected the drying air getting far too hot and has sh…
- Electrolux E66 — The machine has spotted a mismatch in the switching that feeds the wat…
- Electrolux E67 — The machine's control board isn't getting a sensible signal back from …
- Electrolux E68 — The machine has detected electricity leaking to earth — usually throug…
- Electrolux E69 — The machine has found a break in the circuit that heats the water, so …
- Electrolux E70 — The machine can't read the water temperature, so it refuses to heat.
- Electrolux E71 — The sensor that tells the machine how hot the wash water is has stoppe…
- Electrolux E72 — The temperature sensor on the drying condenser is giving a reading the…
- Electrolux E73 — The temperature sensor in the drying duct isn't giving a sensible read…
- Electrolux E74 — The machine's wash temperature sensor isn't reading properly \u2014 th…
- Electrolux E75 — The machine thinks its wash temperature sensor isn't sitting properly …
- Electrolux E83 — The machine can't make sense of the programme setting it's being given…
- Electrolux E84 — The control board has lost a sensible reading from the circuit that sw…
- Electrolux E85 — The machine has lost proper control of the recirculation pump and has …
- Electrolux E86 — The control panel has lost the stored settings that tell it what each …
- Electrolux E87 — The control panel's own processor has failed an internal self-check, s…
- Electrolux E90 — The two electronic boards inside the machine aren't talking to each ot…
- Electrolux E91 — The control panel and the main circuit board inside the machine have s…
- Electrolux E92 — The machine's two control boards can't agree on how to talk to each ot…
- Electrolux E93 — The washing machine's own settings data has become corrupted or doesn'…
- Electrolux E94 — The machine's internal settings for the wash programmes have become co…
- Electrolux E95 — The main control board can't read its own memory chip, so the machine …
- Electrolux E96 — The washing machine's control board and the software settings loaded i…
- Electrolux E97 — The machine can't find the wash programme you've selected in its own i…
- Electrolux E98 — The two electronic boards that run the machine are on different softwa…
Fridge freezer
- Electrolux E01 — The fridge freezer has lost a reliable reading from the freezer's temp…
- Electrolux E02 — One of the temperature sensors inside your fridge freezer has failed o…
- Electrolux E08 — The fridge freezer has detected that the electricity reaching it is to…
- Electrolux E09 — The freezer has been warmer than -9", so the fridge is warning you it …
- Electrolux E10 — The fridge side has been warmer than 10°C for 20 minutes and the appli…
- Electrolux E11 — The fridge side is running warmer than it should, and the appliance is…
- Electrolux F07 — The control board has decided the freezer side isn't cooling as it sho…
Electrolux appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
