What E57 actually means
The machine has detected a sudden surge of current going to the drum motor and has shut the motor down to protect itself.
The motor control board on your Electrolux feeds the motor through an inverter. If the current spikes past a fixed hardware limit, the board cuts the motor instantly and the machine drops into a safe state. It retries the cycle five times, roughly a minute apart, and if the surge keeps happening it stores the fault, stops the wash and releases the door.
What usually causes it
- A short circuit between the motor windings
- A failed motor control (inverter) board
- Damaged or chafed wiring between the board and the motor
- A worn motor developing an internal fault
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the machine off at the wall for a minute, then switch back on and start a short cycle — this clears the stored alarm and tells you whether it returns straight away
- If the drum was heavily loaded, take some washing out and try again on a shorter programme
When to call someone
This one usually needs an engineer once you have tried the checks above. We cover Nottinghamshire, Derbyshire and Leicestershire, and it's £66 including VAT for an engineer to come out and diagnose it — £84 in total if it's repaired on the visit with no parts needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
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