Electrolux E67 washing machine: what it means & what to try

What E67 actually means

The machine's control board isn't getting a sensible signal back from the circuit that switches the heater on and off, so it carries on washing but without heating the water.

The board monitors the heater relay by watching a feedback signal. If that signal sits outside the expected range for more than a second, the machine flags this fault. It doesn't stop the wash \u2014 the cycle runs to the end, but with the heating element switched off, so clothes come out washed in cold water.

What E67 looks like on a Electrolux washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux washing machine, E67 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start
Machine tripping the electrics

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A faulty heater relay on the main control board
A problem with the board's heater sensing circuit
Poor or corroded connections between board and heating element
A failed heating element affecting the feedback signal

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then power it back up and run a short cycle \u2014 a one-off glitch can clear
Run a cold wash to confirm the machine otherwise works normally and only the heating is missing

Which Electrolux models show E67

E67 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

ZWX9115XL

Common questions about Electrolux E67

What does E67 mean on a Electrolux washing machine?

The machine's control board isn't getting a sensible signal back from the circuit that switches the heater on and off, so it carries on washing but without heating the water. The board monitors the heater relay by watching a feedback signal. If that signal sits outside the expected range for more than a second, the machine flags this fault. It doesn't stop the wash \u2014 the cycle runs to the end, but with the heating element switched off, so clothes come out washed in cold water.

Can I fix Electrolux E67 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then power it back up and run a short cycle \u2014 a one-off glitch can clear.
Run a cold wash to confirm the machine otherwise works normally and only the heating is missing.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E67?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E67?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux washing machine codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E67 error — washing machine