Electrolux E64 washing machine: what it means & what to try

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E64 actually means

The machine has detected the drying air getting far too hot and has shut the drying stage down to protect itself.

On a washer dryer, a temperature sensor sits in the drying air duct. If it reads above 180°C, the control board treats that as an overheat and stops rather than carrying on blowing hot air through the drum. Washing usually still works; it's the drying side that fails.

What E64 looks like on a Electrolux washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux washing machine, E64 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not heating the water
Washing coming out cold
Cycle takes far longer than it should
Noisy fan

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Blocked or restricted drying airflow, so heat can't escape the duct
Faulty temperature sensor in the drying duct giving a false high reading
Drying heater staying on when it should switch off
Damaged wiring to the duct sensor
Fault on the main control board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then restart and try a wash-only cycle to see if the fault only appears in drying
Clean the pump filter and check the drain hose isn't kinked or trapped behind the machine
Don't overload the drum for drying — an overpacked load restricts airflow
Make sure the machine isn't pushed tight against a wall or boxed in, so it can draw and vent air

Common questions about Electrolux E64

What does E64 mean on a Electrolux washing machine?

The machine has detected the drying air getting far too hot and has shut the drying stage down to protect itself. On a washer dryer, a temperature sensor sits in the drying air duct. If it reads above 180°C, the control board treats that as an overheat and stops rather than carrying on blowing hot air through the drum. Washing usually still works; it's the drying side that fails.

Can I fix Electrolux E64 myself?

There are 4 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then restart and try a wash-only cycle to see if the fault only appears in drying.
Clean the pump filter and check the drain hose isn't kinked or trapped behind the machine.
Don't overload the drum for drying — an overpacked load restricts airflow.
Make sure the machine isn't pushed tight against a wall or boxed in, so it can draw and vent air.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E64?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E64?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux washing machine codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E64 error — washing machine