Electrolux C10 tumble dryer: what it means & what to check

What C10 actually means

C10 isn't a fault at all — it's one of the service test positions inside the dryer's engineer diagnostic mode, the one that plays back the last three alarms the machine recorded.

On these Electrolux dryers (EDR14/EDR16 electronics), turning the programme dial round to position 10 in diagnostic mode tells the control board to display its three most recent stored alarms, newest first, in the Exx format — E42, for example. So if you're seeing C10, the machine has been put into service mode rather than developing a new fault. The real information is whatever E-code it then shows you; that's the code worth looking up.

What C10 looks like on a Electrolux tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux tumble dryer, C10 usually shows up as one or more of these:

Not drying
Blowing cold air
Clothes still damp at the end
Takes hours to dry
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

The dial was turned while the machine was in diagnostic mode, usually by accident
Someone has been reading the stored fault history and left it in that position
A key combination was held during power-up or programme selection, dropping it into service mode

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the dryer off at the wall for a minute, then switch back on and select a normal programme — that clears service mode
Write down any Exx code the display shows before you clear it; that's the fault the machine actually logged
Take the lint filter out and rinse it, and check the heat exchanger filter, since those warnings are the most common genuine ones on these dryers

Which Electrolux models show C10

C10 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EDH803J5WCR

Common questions about Electrolux C10

What does C10 mean on a Electrolux tumble dryer?

C10 isn't a fault at all — it's one of the service test positions inside the dryer's engineer diagnostic mode, the one that plays back the last three alarms the machine recorded. On these Electrolux dryers (EDR14/EDR16 electronics), turning the programme dial round to position 10 in diagnostic mode tells the control board to display its three most recent stored alarms, newest first, in the Exx format — E42, for example. So if you're seeing C10, the machine has been put into service mode rather than developing a new fault. The real information is whatever E-code it then shows you; that's the code worth looking up.

Can I fix Electrolux C10 myself?

There are 3 checks you can safely do yourself first.

Turn the dryer off at the wall for a minute, then switch back on and select a normal programme — that clears service mode.
Write down any Exx code the display shows before you clear it; that's the fault the machine actually logged.
Take the lint filter out and rinse it, and check the heat exchanger filter, since those warnings are the most common genuine ones on these dryers.

This often clears with those checks, and rarely needs an engineer.

How much does it cost to repair Electrolux C10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing C10?

This often clears with the checks above, and rarely needs an engineer. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux tumble dryer codes

All Electrolux fault codes and repairs →

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux C10 error — tumble dryer