Electrolux E65 tumble dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E65 actually means

The dryer has lost control of the fan that blows air through the drum, and the control board has flagged the switching device that drives that fan as faulty.

On these ENV06-board Electrolux dryers (and the AEG and Zanussi equivalents built on the same electronics), the fan motor is switched by a component on the control board called a triac. If the board can't switch or can't see the fan motor as it should, it raises this fault rather than run a heated cycle with no airflow. On the display models it shows as E65; on the flashing-light fascias you'll see six green flashes followed by five red.

What E65 looks like on a Electrolux tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux tumble dryer, E65 usually shows up as one or more of these:

Not drying
Blowing cold air
Clothes still damp at the end
Takes hours to dry
Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A loose or disconnected plug on the fan motor wiring
A failed or seized fan motor
The triac on the control board has gone open circuit
Damage to the wiring between board and fan motor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Switch off at the wall for a minute, then power up and try again — occasionally the fault is memorised from a one-off and clears.
Clear the lint filters and the condenser/heat exchanger filter if your model has one, so the fan is not fighting a blocked airway.

Common questions about Electrolux E65

What does E65 mean on a Electrolux tumble dryer?

The dryer has lost control of the fan that blows air through the drum, and the control board has flagged the switching device that drives that fan as faulty. On these ENV06-board Electrolux dryers (and the AEG and Zanussi equivalents built on the same electronics), the fan motor is switched by a component on the control board called a triac. If the board can't switch or can't see the fan motor as it should, it raises this fault rather than run a heated cycle with no airflow. On the display models it shows as E65; on the flashing-light fascias you'll see six green flashes followed by five red.

Can I fix Electrolux E65 myself?

There are 2 checks you can safely do yourself first.

Switch off at the wall for a minute, then power up and try again — occasionally the fault is memorised from a one-off and clears.
Clear the lint filters and the condenser/heat exchanger filter if your model has one, so the fan is not fighting a blocked airway.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E65?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E65?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux tumble dryer codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E65 error — tumble dryer