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Electrolux E43 error — washing machine

The machine can't power the door lock properly he has, so it stops rather than start a wash with a door it isn't sure is locked.

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Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E43 actually means

The machine can't power the door lock properly he has, so it stops rather than start a wash with a door it isn't sure is locked.

E43 is one of Electrolux's E4x door-locking faults. Specifically, the switching device on the main control board that sends power to the door interlock has failed — the board asks for the door to lock, doesn't get the response it expects, and pauses the cycle. On the display you'll normally see E40 flashing with the alarm LED, since the E4x family all cover door closure problems.

What E43 looks like on a Electrolux washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux washing machine, E43 usually shows up as one or more of these:

  • Machine door won't open
  • Door won't lock or click shut
  • Door lock light flashing
  • Door stuck shut with the load inside
  • Won't start even with the door closed
  • No function at all
  • Dead — nothing lights up
  • Lights flashing and nothing happening

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

  • Failed triac (the switching part that feeds the door lock) on the main control board
  • Damaged or corroded wiring between the board and the door interlock
  • A faulty door interlock dragging the circuit down
  • Water or damp having got into the door lock connections

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

  1. Turn the machine off at the wall for a minute, then power it back up — occasionally a one-off glitch clears.
  2. Check nothing is trapped in the door seal and the door shuts firmly on its catch.
  3. Take a heavy or overpacked load out and reclose the door, so the lock isn't fighting the drum.

Which Electrolux models show E43

E43 means the same thing on all 4 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EWB105110W · EWB105205W · EWB136216W · ZWX9115XL

Common questions about Electrolux E43

What does E43 mean on a Electrolux washing machine?

The machine can't power the door lock properly he has, so it stops rather than start a wash with a door it isn't sure is locked. E43 is one of Electrolux's E4x door-locking faults. Specifically, the switching device on the main control board that sends power to the door interlock has failed — the board asks for the door to lock, doesn't get the response it expects, and pauses the cycle. On the display you'll normally see E40 flashing with the alarm LED, since the E4x family all cover door closure problems.

Can I fix Electrolux E43 myself?

There are 3 checks you can safely do yourself first.

  1. Turn the machine off at the wall for a minute, then power it back up — occasionally a one-off glitch clears.
  2. Check nothing is trapped in the door seal and the door shuts firmly on its catch.
  3. Take a heavy or overpacked load out and reclose the door, so the lock isn't fighting the drum.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E43?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E43?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux washing machine codes

What this looks like when it happens

Repairs we cover near you

Need it looked at properly?

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