Electrolux C01 oven: what it means & what to check

What C01 actually means

The oven won't start its pyrolytic self-clean because the telescopic shelf runners (or side racks) are still inside.

Pyrolytic cleaning runs at a very high temperature, far hotter than normal cooking, and the telescopic runners aren't designed to survive it. The oven has detected that the runners are still fitted, so it blocks the clean cycle and shows C01 with no heating at all. Take them out and the cycle will run as normal.

What C01 looks like on a Electrolux oven

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux oven, C01 usually shows up as one or more of these:

Oven door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not heating up
Takes ages to get to temperature
Cuts out part way through cooking

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Telescopic runners or side racks left in the oven cavity before starting pyrolytic clean
Runners not pushed fully out / partially in place
Shelves, trays or the wire side grids left inside
The switch that detects the runners has stuck or failed
Fault in the wiring to that detection switch

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Once the oven is cool, take out everything from the cavity — shelves, trays, side grids and the telescopic runners themselves
Check the runners are completely removed, not only pulled part-way out
Close the door properly and restart the pyrolytic cycle
If it still shows C01, switch off at the wall for a minute, then try again

Which Electrolux models show C01

C01 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

RZP2401BCX

Common questions about Electrolux C01

What does C01 mean on a Electrolux oven?

The oven won't start its pyrolytic self-clean because the telescopic shelf runners (or side racks) are still inside. Pyrolytic cleaning runs at a very high temperature, far hotter than normal cooking, and the telescopic runners aren't designed to survive it. The oven has detected that the runners are still fitted, so it blocks the clean cycle and shows C01 with no heating at all. Take them out and the cycle will run as normal.

Can I fix Electrolux C01 myself?

There are 4 checks you can safely do yourself first.

Once the oven is cool, take out everything from the cavity — shelves, trays, side grids and the telescopic runners themselves.
Check the runners are completely removed, not only pulled part-way out.
Close the door properly and restart the pyrolytic cycle.
If it still shows C01, switch off at the wall for a minute, then try again.

This often clears with those checks, and rarely needs an engineer.

How much does it cost to repair Electrolux C01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing C01?

This often clears with the checks above, and rarely needs an engineer. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most oven faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux oven codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux C01 error — oven