Electrolux E64 tumble dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E64 actually means

The dryer has flagged a problem with the thermostat that watches over the heating element, so it won't heat properly.

On these ENV06-board Electrolux dryers (the code shows as six green flashes followed by red ones on some fascias), the control board keeps an eye on the safety thermostat fitted to the heater unit. When the readings from that thermostat don't make sense, or the circuit through it is broken, the board flags E64 and refuses to run the heater. You'll usually notice the drum still turning and air moving, but the clothes come out damp and cool.

What E64 looks like on a Electrolux tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux tumble dryer, E64 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not drying
Blowing cold air
Clothes still damp at the end

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty heater thermostat (normally replaced as part of the heater unit)
Blocked filters or a restricted air path causing repeated overheating, which is what tips the thermostat over in the first place
Damaged or loose wiring between the heater unit and the board
Failed heating element
Faulty control board:
:in the door and any condenser unit are clear of lint":

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Clean the door filter and the secondary/fine filter thoroughly \ heating faults on these dryers very often start with lint
If it's a condenser model, take out the condenser block and rinse it clear; if it's vented, check the hose isn't kinked or blocked and the outside flap opens
Make sure the dryer isn't tight against a wall or stuffed in a cupboard with no air to draw on
Don't overload the drum \ pack it loosely so air can pass through
Switch off at the wall for a minute, then power up and start a fresh cycle to see if the code returns

Common questions about Electrolux E64

What does E64 mean on a Electrolux tumble dryer?

The dryer has flagged a problem with the thermostat that watches over the heating element, so it won't heat properly. On these ENV06-board Electrolux dryers (the code shows as six green flashes followed by red ones on some fascias), the control board keeps an eye on the safety thermostat fitted to the heater unit. When the readings from that thermostat don't make sense, or the circuit through it is broken, the board flags E64 and refuses to run the heater. You'll usually notice the drum still turning and air moving, but the clothes come out damp and cool.

Can I fix Electrolux E64 myself?

There are 5 checks you can safely do yourself first.

Clean the door filter and the secondary/fine filter thoroughly \ heating faults on these dryers very often start with lint.
If it's a condenser model, take out the condenser block and rinse it clear; if it's vented, check the hose isn't kinked or blocked and the outside flap opens.
Make sure the dryer isn't tight against a wall or stuffed in a cupboard with no air to draw on.
Don't overload the drum \ pack it loosely so air can pass through.
Switch off at the wall for a minute, then power up and start a fresh cycle to see if the code returns.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E64?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E64?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux tumble dryer codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E64 error — tumble dryer