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Electrolux E01 error — hob

The hob's power electronics and its touch control are not set up to match each other, so the hob refuses to run.

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What E01 actually means

The hob's power electronics and its touch control are not set up to match each other, so the hob refuses to run.

On these Electrolux induction hobs the control panel and the power board underneath have to agree on what model they belong to and how many zones there are. E01 is raised when the power board reports a configuration that doesn't match — usually because the board's software settings are wrong for that appliance rather than because anything has burnt out. The hob locks itself out instead of firing up the coils, so the zones won't heat at all, or the panel bleeps and clears the setting as soon as you touch it.

What E01 looks like on a Electrolux hob

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux hob, E01 usually shows up as one or more of these:

  • Not heating up
  • Takes ages to get to temperature
  • Cuts out part way through cooking
  • Noisy fan
  • Not getting cold evenly
  • Cuts out after a few minutes
  • No function at all
  • Dead — nothing lights up

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

  • Wrong or corrupted programming on the power board
  • A replacement control panel or power board fitted without being programmed for the model
  • A one-off electronics glitch after a power cut or surge
  • Faulty user interface board
  • Faulty power board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

  1. Switch the hob off at the wall or at its isolating switch, leave it off for at least half a minute, then switch back on — the fault code sometimes clears on a reset
  2. Check nothing is resting on or spilled across the touch controls, and wipe the glass dry

Which Electrolux models show E01

E01 means the same thing on all 6 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

47635IP-MN · 47645IQ-WN · 83070KF-N · AHD60150S · BHV6232FOK · SIB60424CK

Common questions about Electrolux E01

What does E01 mean on a Electrolux hob?

The hob's power electronics and its touch control are not set up to match each other, so the hob refuses to run. On these Electrolux induction hobs the control panel and the power board underneath have to agree on what model they belong to and how many zones there are. E01 is raised when the power board reports a configuration that doesn't match — usually because the board's software settings are wrong for that appliance rather than because anything has burnt out. The hob locks itself out instead of firing up the coils, so the zones won't heat at all, or the panel bleeps and clears the setting as soon as you touch it.

Can I fix Electrolux E01 myself?

There are 2 checks you can safely do yourself first.

  1. Switch the hob off at the wall or at its isolating switch, leave it off for at least half a minute, then switch back on — the fault code sometimes clears on a reset.
  2. Check nothing is resting on or spilled across the touch controls, and wipe the glass dry.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E01?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most hob faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux hob codes

What this looks like when it happens

Need it looked at properly?

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0115 648 0929
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