Electrolux E01 fridge freezer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E01 actually means

The fridge freezer has lost a reliable reading from the freezer's temperature sensor, so it can't tell how cold the freezer actually is.

E01 means the freezer temperature sensor is reading as short circuited or disconnected. Without a trustworthy reading, the control board can't run the cooling cycle properly, so it flags the fault and falls back to a fixed running pattern or stops cooling correctly. Food temperatures may drift, in either direction, until it's put right.

What E01 looks like on a Electrolux fridge freezer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux fridge freezer, E01 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
Not cooling
Freezer not freezing
Ice building up at the back
Food going off in the fridge
Running constantly and never getting cold

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Failed freezer temperature sensor
Loose or corroded plug on the sensor wiring
Damaged sensor cable, often where it passes into the cabinet
Fault on the main control board
Moisture or ice build-up around the sensor connection

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the appliance off at the wall for a minute, then switch it back on — occasionally the code clears if it was a one-off glitch
Check the doors are closing fully and the seals aren't holding them ajar, as constant warm air makes icing worse
Check a thermometer or the food itself to see whether the freezer is still holding temperature

Which Electrolux models show E01

E01 means the same thing on all 21 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

AKA23 · EBE4507BB-R · EHE5600D-B · EJF4850JOX · EN6086JOX · EPF09V1S8 · EPF18V1O8 · EPF18V1O9 · EPF27V1O9 · EPF36V1O8 · EPS09V39HWO · EPS09V57HWI · ESD09HRA · EUC2404 · EWUD040F8B · EXH09HX1WI · EXP08CN1W6 · EXP09CL1WI · LNT8MB36B · WKU30SSP · WKU60DSP

Common questions about Electrolux E01

What does E01 mean on a Electrolux fridge freezer?

The fridge freezer has lost a reliable reading from the freezer's temperature sensor, so it can't tell how cold the freezer actually is. E01 means the freezer temperature sensor is reading as short circuited or disconnected. Without a trustworthy reading, the control board can't run the cooling cycle properly, so it flags the fault and falls back to a fixed running pattern or stops cooling correctly. Food temperatures may drift, in either direction, until it's put right.

Can I fix Electrolux E01 myself?

There are 3 checks you can safely do yourself first.

Turn the appliance off at the wall for a minute, then switch it back on — occasionally the code clears if it was a one-off glitch.
Check the doors are closing fully and the seals aren't holding them ajar, as constant warm air makes icing worse.
Check a thermometer or the food itself to see whether the freezer is still holding temperature.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E01?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most fridge freezer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux fridge freezer codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E01 error — fridge freezer