Electrolux E63 tumble dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E63 actually means

The safety thermostat on the dryer's heater has tripped because the heater got too hot, so the machine has cut power to the heating element.

On these Electrolux ENV06 boards, the heater unit has its own auto-reset thermostat. When it trips, the control board switches the heater off and logs E63 \u2014 you'll usually see clothes coming out damp or the drum turning with cold air. The board will try to restore power to the heater; if the thermostat keeps tripping, it eventually reports E62 instead. On the fascia this shows as six green flashes followed by red flashes.

What E63 looks like on a Electrolux tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux tumble dryer, E63 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not drying
Blowing cold air
Clothes still damp at the end

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Restricted airflow through the filters, condenser or vent hose, making the heater overheat
The heater unit's own thermostat tripping repeatedly and needing the heater assembly replaced
A faulty heating element
Damaged or loose wiring at the heater
Faulty main control board (least common)

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Clean the door filter and any secondary fluff filter \u2014 blocked filters are far and away the usual cause of the heater overheating
On condenser models, rinse out the condenser unit and clear fluff from its housing
Check the vent hose (if fitted) isn't kinked, crushed behind the machine or blocked at the outside vent
Make sure the machine isn't pushed hard against a wall and has room to breathe
Turn it off at the wall for a minute, then run a short cycle to see whether the fault returns

Which Electrolux models show E63

E63 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EDC5366

Common questions about Electrolux E63

What does E63 mean on a Electrolux tumble dryer?

The safety thermostat on the dryer's heater has tripped because the heater got too hot, so the machine has cut power to the heating element. On these Electrolux ENV06 boards, the heater unit has its own auto-reset thermostat. When it trips, the control board switches the heater off and logs E63 \u2014 you'll usually see clothes coming out damp or the drum turning with cold air. The board will try to restore power to the heater; if the thermostat keeps tripping, it eventually reports E62 instead. On the fascia this shows as six green flashes followed by red flashes.

Can I fix Electrolux E63 myself?

There are 5 checks you can safely do yourself first.

Clean the door filter and any secondary fluff filter \u2014 blocked filters are far and away the usual cause of the heater overheating.
On condenser models, rinse out the condenser unit and clear fluff from its housing.
Check the vent hose (if fitted) isn't kinked, crushed behind the machine or blocked at the outside vent.
Make sure the machine isn't pushed hard against a wall and has room to breathe.
Turn it off at the wall for a minute, then run a short cycle to see whether the fault returns.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Electrolux E63?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E63?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux tumble dryer codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E63 error — tumble dryer