What E98 actually means
The motor control board and the main control board aren't speaking the same language, so the machine has shut itself down at switch-on.
Electrolux washer dryers use a separate motor control unit (the FCV) that talks to the main board over a data link. This fault is flagged when the FCV powers up and finds the communication protocol it expects doesn't match the one the main board is using \u2014 usually because the two boards are running incompatible configurations. The machine blocks itself immediately and won't start a cycle, and Electrolux's own notes make the point that pressing start/pause will not clear it.
What E98 looks like on a Electrolux washer dryer
Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux washer dryer, E98 usually shows up as one or more of these:
- Drum not turning
- Won't spin
- Hums or buzzes but nothing moves
- Turns one way only
- No function at all
- Dead — nothing lights up
- Lights flashing and nothing happening
- Programme won't start
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- A replacement control board or motor board fitted with the wrong software or configuration for the model
- Configuration data not loaded correctly after a board swap or software update
- A faulty main control board
- A faulty motor control unit (FCV)
- Damaged or disturbed connection in the data link between the two boards
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Switch the machine off at the wall for a minute, then power it back up \u2014 the code is only checked when the FCV powers on, so a true full restart is the one thing worth trying.
- If the display allows it, cancel or reset the current programme rather than pressing start/pause, which will not clear this one.
Which Electrolux models show E98
E98 means the same thing on all 2 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
AWF8024D3SC · EA2F6820CF
Common questions about Electrolux E98
What does E98 mean on a Electrolux washer dryer?
The motor control board and the main control board aren't speaking the same language, so the machine has shut itself down at switch-on. Electrolux washer dryers use a separate motor control unit (the FCV) that talks to the main board over a data link. This fault is flagged when the FCV powers up and finds the communication protocol it expects doesn't match the one the main board is using \u2014 usually because the two boards are running incompatible configurations. The machine blocks itself immediately and won't start a cycle, and Electrolux's own notes make the point that pressing start/pause will not clear it.
Can I fix Electrolux E98 myself?
There are 2 checks you can safely do yourself first.
- Switch the machine off at the wall for a minute, then power it back up \u2014 the code is only checked when the FCV powers on, so a true full restart is the one thing worth trying.
- If the display allows it, cancel or reset the current programme rather than pressing start/pause, which will not clear this one.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Electrolux E98?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing E98?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washer dryer faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
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