Electrolux E37 washing machine: what it means & what to try

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E37 actually means

The machine's main circuit board has lost a sensible reading from one of its safety water-level sensors, so it has stopped the cycle and kept the door locked.

Electrolux washers use anti-boiling pressure switches as a safety back-up, making sure the machine never heats with too little water in the tub. On E37 the board's sensing circuit for the second of these switches is reading a stuck value rather than a changing signal, so the control can no longer trust it. The programme is blocked and the door stays locked, because the machine will not risk heating blind.

What E37 looks like on a Electrolux washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux washing machine, E37 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Overfilling, or won't stop filling
Stops with water still inside
Fills and drains over and over

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A fault on the main control board itself \u2014 by far the most common finding on this code
Damaged or corroded wiring between the board and the pressure switch
Moisture or damp getting into the control area
Occasionally a genuinely failed pressure switch, though the board is usually at fault

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and try a short cycle \u2014 an occasional one-off glitch will clear
Note whether the door stays locked and the code returns straight away; that tells the engineer it is a persistent board fault rather than a blip

Common questions about Electrolux E37

What does E37 mean on a Electrolux washing machine?

The machine's main circuit board has lost a sensible reading from one of its safety water-level sensors, so it has stopped the cycle and kept the door locked. Electrolux washers use anti-boiling pressure switches as a safety back-up, making sure the machine never heats with too little water in the tub. On E37 the board's sensing circuit for the second of these switches is reading a stuck value rather than a changing signal, so the control can no longer trust it. The programme is blocked and the door stays locked, because the machine will not risk heating blind.

Can I fix Electrolux E37 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and try a short cycle \u2014 an occasional one-off glitch will clear.
Note whether the door stays locked and the code returns straight away; that tells the engineer it is a persistent board fault rather than a blip.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E37?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E37?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux washing machine codes

All Electrolux fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Electrolux E37 error — washing machine