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Electrolux E87 error — washer dryer

The control chip on the machine's front panel has failed its own self-check, so the panel electronics are reporting themselves as faulty.

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What E87 actually means

The control chip on the machine's front panel has failed its own self-check, so the panel electronics are reporting themselves as faulty.

Every time the washer dryer powers up, the microcontroller inside the user interface board — the board behind the buttons and display — runs a certification check on itself. If that check fails, Electrolux logs E87 against the interface and marks its memory as faulty. It is stored as a warning rather than flashed up on the display, so most owners only ever see it when an engineer reads the machine's fault log, or notice it indirectly through buttons, the selector or the display behaving oddly.

What E87 looks like on a Electrolux washer dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Electrolux washer dryer, E87 usually shows up as one or more of these:

  • No function at all
  • Dead — nothing lights up
  • Lights flashing and nothing happening
  • Programme won't start
  • Machine tripping the electrics
  • E87 flashing on the display
  • Beeping and showing E87

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

  • A failed microcontroller on the user interface board itself
  • Corrupted memory on the interface board after a power surge or brownout
  • Damp or condensation reaching the control panel electronics
  • An interface board that has been previously replaced or swapped and is not sound

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

  1. Switch the machine off at the wall socket, leave it a minute, then switch back on — the fault clears on a reset and if it does not come back, the check passed
  2. Note down anything odd you see: buttons that do nothing, a selector position that is ignored, a display that lights up wrongly. That helps an engineer confirm which board is at fault

Which Electrolux models show E87

E87 means the same thing on all 2 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

AWF8024D3SC · EA2F6820CF

Common questions about Electrolux E87

What does E87 mean on a Electrolux washer dryer?

The control chip on the machine's front panel has failed its own self-check, so the panel electronics are reporting themselves as faulty. Every time the washer dryer powers up, the microcontroller inside the user interface board — the board behind the buttons and display — runs a certification check on itself. If that check fails, Electrolux logs E87 against the interface and marks its memory as faulty. It is stored as a warning rather than flashed up on the display, so most owners only ever see it when an engineer reads the machine's fault log, or notice it indirectly through buttons, the selector or the display behaving oddly.

Can I fix Electrolux E87 myself?

There are 2 checks you can safely do yourself first.

  1. Switch the machine off at the wall socket, leave it a minute, then switch back on — the fault clears on a reset and if it does not come back, the check passed.
  2. Note down anything odd you see: buttons that do nothing, a selector position that is ignored, a display that lights up wrongly. That helps an engineer confirm which board is at fault.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Electrolux E87?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E87?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washer dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Electrolux washer dryer codes

What this looks like when it happens

Need it looked at properly?

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0115 648 0929
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