Haden E01 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E01 actually means

The machine hasn't taken on enough water in the time it allows, so it has stopped and flagged a fill problem.

On these Haden machines E01 is a fill timeout — the control expects the drum to reach its water level within a set period, and when the level sensor doesn't see it, the cycle halts rather than carrying on dry. You'll usually notice it early in a wash, sometimes with little or no water in the drum and a tap that's audibly not flowing.

What E01 looks like on a Haden washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Haden washing machine, E01 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Water tap turned off or only part open
Inlet hose kinked, trapped or crushed behind the machine
Drain hose sitting too low, so water siphons straight out as it fills
Blocked inlet filter in the hose or a poor mains supply
Faulty water inlet valve

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Check the cold tap feeding the machine is fully open, and that water actually runs from it
Look behind the machine and straighten any kink or trapped section in the inlet hose
Make sure the drain hose end is hooked up at the correct height rather than lying low in a bucket or flat on the floor — a low hose lets the water run away as fast as it comes in
Switch off at the wall for a minute, then restart a short cycle to see if it fills

Which Haden models show E01

E01 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

HC61SW

Common questions about Haden E01

What does E01 mean on a Haden washing machine?

The machine hasn't taken on enough water in the time it allows, so it has stopped and flagged a fill problem. On these Haden machines E01 is a fill timeout — the control expects the drum to reach its water level within a set period, and when the level sensor doesn't see it, the cycle halts rather than carrying on dry. You'll usually notice it early in a wash, sometimes with little or no water in the drum and a tap that's audibly not flowing.

Can I fix Haden E01 myself?

There are 4 checks you can safely do yourself first.

Check the cold tap feeding the machine is fully open, and that water actually runs from it.
Look behind the machine and straighten any kink or trapped section in the inlet hose.
Make sure the drain hose end is hooked up at the correct height rather than lying low in a bucket or flat on the floor — a low hose lets the water run away as fast as it comes in.
Switch off at the wall for a minute, then restart a short cycle to see if it fills.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Haden E01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E01?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Haden washing machine codes

All Haden fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Haden E01 error — washing machine