Haden E10 washing machine: what it means & what to check

What E10 actually means

The machine isn't getting enough water in, so it has stopped and flagged E10.

Haden machines expect the drum to fill to a set level within a certain time at the start of a wash or a rinse. If little or no water arrives, the control board halts the cycle and shows E10 rather than run the heater or drum dry. Haden's own documents put this down to low water pressure, a restricted fill hose or a blocked inlet valve filter.

What E10 looks like on a Haden washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Haden washing machine, E10 usually shows up as one or more of these:

Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle
Overfilling, or won't stop filling
Stops with water still inside
Fills and drains over and over
Not heating the water

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Tap behind the machine turned off or only part open
Fill hose kinked or trapped against the wall
Blocked filter in the inlet valve where the hose screws on
Genuinely low mains water pressure (the machine needs at least 0.05 MPa)
Faulty inlet valve or water level sensing

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Check the water tap behind the machine is fully open.
Look along the fill hose and pull the machine out gently so the hose isn't kinked or crushed.
Run a nearby cold tap to see whether the house has normal pressure.
Turn the machine off at the wall for a minute, switch back on and restart the cycle.

Which Haden models show E10

E10 means the same thing on all 2 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

HW1216 · HW1512

Common questions about Haden E10

What does E10 mean on a Haden washing machine?

The machine isn't getting enough water in, so it has stopped and flagged E10. Haden machines expect the drum to fill to a set level within a certain time at the start of a wash or a rinse. If little or no water arrives, the control board halts the cycle and shows E10 rather than run the heater or drum dry. Haden's own documents put this down to low water pressure, a restricted fill hose or a blocked inlet valve filter.

Can I fix Haden E10 myself?

There are 4 checks you can safely do yourself first.

Check the water tap behind the machine is fully open.
Look along the fill hose and pull the machine out gently so the hose isn't kinked or crushed.
Run a nearby cold tap to see whether the house has normal pressure.
Turn the machine off at the wall for a minute, switch back on and restart the cycle.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Haden E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Haden washing machine codes

All Haden fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Haden E10 error — washing machine