What E10 actually means
The machine isn't getting enough water in, so it has stopped and flagged E10.
Haden machines expect the drum to fill to a set level within a certain time at the start of a wash or a rinse. If little or no water arrives, the control board halts the cycle and shows E10 rather than run the heater or drum dry. Haden's own documents put this down to low water pressure, a restricted fill hose or a blocked inlet valve filter.
What usually causes it
- Tap behind the machine turned off or only part open
- Fill hose kinked or trapped against the wall
- Blocked filter in the inlet valve where the hose screws on
- Genuinely low mains water pressure (the machine needs at least 0.05 MPa)
- Faulty inlet valve or water level sensing
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Check the water tap behind the machine is fully open.
- Look along the fill hose and pull the machine out gently so the hose isn't kinked or crushed.
- Run a nearby cold tap to see whether the house has normal pressure.
- Turn the machine off at the wall for a minute, switch back on and restart the cycle.
When to call someone
This sometimes clears with the checks above. If it comes back, it needs looking at properly. We cover Nottinghamshire, Derbyshire and Leicestershire, and it's £66 including VAT for an engineer to come out and diagnose it — £84 in total if it's repaired on the visit with no parts needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Haden washing machine codes
- Haden E00 — On these Haden machines E00 isn't a fault at all ing the me…
- Haden E01 — The machine hasn't taken on enough water in the time it allo…
- Haden E03 — The machine has tried to pump the water out and hasn't empti…
- Haden E04 — The machine thinks it has too much water inside, so it has s…
- Haden E05 — The drum motor isn't running as the control board expects, s…
- Haden E06 — The machine has decided the water heater isn't doing its job…
- Haden E07 — The machine can't get a sensible reading from the sensor tha…
- Haden E12 — The machine has sensed more water in the drum than it should…