Haden E60 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E60 actually means

The drum motor isn't turning when the machine asks it to, so the wash has stopped.

The control board sends a command for the motor to run, and it tried five times without the motor responding. Rather than keep trying, the machine gives up and shows the fault. In practice you'll see a drum that sits still while the programme appears to be running, or a cycle that halts early with water still in the tub.

What E60 looks like on a Haden washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Haden washing machine, E60 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A failed or broken connection in the wiring between the control board and the motor
A faulty drum motor
A fault on the main control board (PCB)
Something jamming the drum so it cannot turn freely

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch it back on and restart a short cycle — occasionally the board clears a one-off communication glitch
With the machine switched off at the wall, open the door and turn the drum by hand to check nothing is trapped and it spins freely
If there's water in the drum, run a drain or spin-only programme to see whether the pump still empties it

Which Haden models show E60

E60 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

HW1216

Common questions about Haden E60

What does E60 mean on a Haden washing machine?

The drum motor isn't turning when the machine asks it to, so the wash has stopped. The control board sends a command for the motor to run, and it tried five times without the motor responding. Rather than keep trying, the machine gives up and shows the fault. In practice you'll see a drum that sits still while the programme appears to be running, or a cycle that halts early with water still in the tub.

Can I fix Haden E60 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch it back on and restart a short cycle — occasionally the board clears a one-off communication glitch.
With the machine switched off at the wall, open the door and turn the drum by hand to check nothing is trapped and it spins freely.
If there's water in the drum, run a drain or spin-only programme to see whether the pump still empties it.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Haden E60?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E60?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Haden washing machine codes

All Haden fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Haden E60 error — washing machine