Hoover E07 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E07 actually means

The machine thinks the door lock is stuck in the locked position, so it won't carry on or let you open the door.

On Hoover washing machines E07 points to the door safety interlock — the device that clamps the door shut and tells the control board it's safe to fill and spin. The board is either seeing the lock stay engaged when it should have released, or getting a confused signal from it or its wiring, so the cycle halts. Typically you'll find the drum stops and the door stays locked even after the programme ends.

What E07 looks like on a Hoover washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hoover washing machine, E07 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not filling with water
No water going in
Takes for ever to fill

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Worn or failed door interlock that no longer releases
Door catch or handle not lining up, holding the lock engaged
Damaged or loose wiring to the interlock
Control board misreading the lock signal

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute or two, then switch back on — the lock often releases as it powers down
Wait a few minutes after a hot wash; some locks stay shut until the water cools and pressure drops
Check nothing (a trapped garment, a sock in the seal) is stopping the door closing squarely
Push the door firmly shut and try a short cycle to see if the code returns

Common questions about Hoover E07

What does E07 mean on a Hoover washing machine?

The machine thinks the door lock is stuck in the locked position, so it won't carry on or let you open the door. On Hoover washing machines E07 points to the door safety interlock — the device that clamps the door shut and tells the control board it's safe to fill and spin. The board is either seeing the lock stay engaged when it should have released, or getting a confused signal from it or its wiring, so the cycle halts. Typically you'll find the drum stops and the door stays locked even after the programme ends.

Can I fix Hoover E07 myself?

There are 4 checks you can safely do yourself first.

Turn the machine off at the wall for a minute or two, then switch back on — the lock often releases as it powers down.
Wait a few minutes after a hot wash; some locks stay shut until the water cools and pressure drops.
Check nothing (a trapped garment, a sock in the seal) is stopping the door closing squarely.
Push the door firmly shut and try a short cycle to see if the code returns.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Hoover E07?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E07?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hoover washing machine codes

All Hoover fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Hoover E07 error — washing machine