Out-of-warranty Hoover repairs, done locally
If your Hoover appliance is still under the manufacturer's warranty, go to Hoover first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, with nothing added on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
What we hold for Hoover
We keep Hoover service documentation in-house, covering 40 Hoover models across 167 documents. For Hoover that includes the manufacturer’s own fault-finding procedures and service manuals and technical bulletins.
It matters more than it sounds. It means the engineer arrives knowing how your machine comes apart, which part number fits your model rather than one that looks similar, and what the manufacturer says the fault actually is — instead of working it out on your kitchen floor at your expense. Most firms are reading the same user manual you have in the drawer.
Hoover error codes, explained
These are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washing machine
- Hoover E00 — The machine's main control board has failed or was never given its sof…
- Hoover E01 — The machine can't confirm the door is locked shut, so it refuses to st…
- Hoover E02 — The machine hasn't taken in enough water in the time it allows, so it …
- Hoover E03 — The machine hasn't managed to empty the water out within the time it a…
- Hoover E04 — The machine has decided it's being overfilled with water and has shut …
- Hoover E05 — The machine can't get a sensible reading from the sensor that measures…
- Hoover E06 — The machine's main control board can't read its own stored settings, s…
- Hoover E07 — The machine thinks the door lock is stuck in the locked position, so i…
- Hoover E08 — The machine can't tell how fast the drum motor is turning, so it stops…
- Hoover E09 — The main circuit board that drives the motor has a fault, so the machi…
- Hoover E11 — The machine can't see a working drying heater circuit, so it stops rat…
- Hoover E12 — The machine has started a drying cycle but the air going into the drum…
- Hoover E13 — The machine's main control board and the display panel have stopped ta…
- Hoover E14 — The machine isn't heating the water, so it has stopped the wash rather…
- Hoover E15 — The machine's main control board has either failed or lost the softwar…
- Hoover E16 — The heating element that warms the water has failed electrically \u201…
- Hoover E17 — The machine can't get a reliable speed reading from the motor, so it s…
- Hoover E18 — The machine's main control board isn't reading the mains electricity s…
- Hoover E19 — The machine can't talk to your phone over its NFC contact point, so th…
- Hoover E20 — The machine can't get a reliable reading of how much water is inside, …
- Hoover E21 — The machine can't tell how much water is inside, so it stops rather th…
- Hoover E22 — The machine can't heat the water properly, so it stops rather than car…
- Hoover F08 — The machine isn't getting a proper signal back from the drum motor, so…
Washer dryer
- Hoover E01 — The machine cannot confirm the door is locked shut, so it refuses to s…
- Hoover E21 — The machine has lost a reliable reading from one of its sensors — the …
- Hoover F08 — The machine has lost the signal that tells it the drum motor is turnin…
Dishwasher
- Hoover E03 — The machine has stopped and flagged a fault, but our source documents …
- Hoover E05 — The machine has lost a sensible reading from its temperature sensor an…
Tumble dryer
- Hoover E03 — The dryer thinks its water container is full, so it has stopped drying…
- Hoover E04 — The dryer has lost a sensible signal from its programme selector dial,…
- Hoover E05 — The dryer has lost a sensible reading from the temperature sensor at t…
- Hoover E06 — The dryer's main circuit board has failed its own internal memory chec…
- Hoover E07 — The dryer isn't getting enough air through it, and it's blaming a bloc…
- Hoover E08 — The dryer has overheated and a one-shot safety fuse on the heater has …
- Hoover E09 — The dryer has spotted a problem with its thermal cut-out — the safety …
- Hoover E10 — The dryer has stopped because it isn't sensing a normal load of damp w…
- Hoover E11 — The dryer has detected that it's getting too hot at the back of the co…
- Hoover E13 — The dryer has lost a sensible reading from one of its temperature sens…
- Hoover E14 — The dryer has lost a sensible reading from the temperature sensor at t…
- Hoover E15 — The dryer has stopped because the heating circuit isn't behaving as th…
- Hoover E21 — The dryer has spotted a problem with the heating side of things and st…
- Hoover E22 — The dryer's control board cannot switch the compressor on and off prop…
Hoover appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Common questions
My Hoover is still under warranty — should I call you?
No. Go to Hoover first, or to the retailer you bought it from. If it is in warranty that repair should not cost you anything, and we would only be charging you for something you can have free. Come to us once it is out of warranty — you are not obliged to use the manufacturer then, and you will usually wait less and pay less.
What does a Hoover repair cost?
£66 including VAT for an engineer to come out and diagnose the fault. If it is fixed on that visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide. Nothing is taken when you book.
My Hoover is showing an error code — what does it mean?
We have written up 42 Hoover codes from the manufacturer's own service data, in plain English rather than a guess. They are linked further down this page. Some of them you can clear yourself in five minutes without paying anyone.
Can you get parts for a Hoover?
Usually, yes — we order against your model number rather than a part that looks similar. Where something is genuinely discontinued we will say so plainly rather than order it and hope. If parts turn out to be unobtainable you have paid for the diagnosis and nothing more.
Is it worth repairing a Hoover appliance or should I replace it?
That depends on what is wrong and how old it is, and we will tell you straight. If the repair is going to cost more than the machine is worth, we say so — you have paid £66 to find that out, which is a good deal cheaper than replacing something that had five years left in it.
Do you cover my area?
We cover Nottinghamshire, Derbyshire and Leicestershire — the NG, DE and LE postcodes. Put your postcode into the form at the top of the page and it will tell you straight away.
How soon can someone come out?
Same day or next day in most of our area. Tell us what the appliance is doing using the form above and you will get a price and the slots we have left.
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
