Out-of-warranty Hoover repairs, done locally
If your Hoover appliance is still under the manufacturer's warranty, go to Hoover first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, not a call-out fee with more on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
Hoover error codes, explained
We hold Hoover's own service documentation, so these are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Washing machine
- Hoover E01 — The machine can't confirm the door is locked shut, so it refuses to st…
- Hoover E02 — The machine hasn't taken in enough water in the time it allows, so it …
- Hoover E03 — The machine hasn't managed to empty the water out within the time it a…
- Hoover E04 — The machine has decided it's being overfilled with water and has shut …
- Hoover E05 — The machine can't get a sensible reading from the sensor that measures…
- Hoover E07 — The machine thinks the door lock is stuck in the locked position, so i…
- Hoover E08 — The machine can't tell how fast the drum motor is turning, so it stops…
- Hoover E11 — The machine can't see a working drying heater circuit, so it stops rat…
- Hoover E12 — The machine has started a drying cycle but the air going into the drum…
- Hoover E13 — The machine's main control board and the display panel have stopped ta…
- Hoover E14 — The machine isn't heating the water, so it has stopped the wash rather…
- Hoover E16 — The heating element that warms the water has failed electrically \u201…
- Hoover E17 — The machine can't get a reliable speed reading from the motor, so it s…
- Hoover E18 — The machine's main control board isn't reading the mains electricity s…
- Hoover E19 — The machine can't talk to your phone over its NFC contact point, so th…
- Hoover E20 — The machine can't get a reliable reading of how much water is inside, …
- Hoover E21 — The machine can't tell how much water is inside, so it stops rather th…
- Hoover E22 — The machine can't heat the water properly, so it stops rather than car…
- Hoover F08 — The machine isn't getting a proper signal back from the drum motor, so…
Tumble dryer
- Hoover E03 — The dryer thinks its water container is full, so it has stopped drying…
- Hoover E06 — The dryer's main circuit board has failed its own internal memory chec…
- Hoover E07 — The dryer isn't getting enough air through it, and it's blaming a bloc…
- Hoover E10 — The dryer has stopped because it isn't sensing a normal load of damp w…
- Hoover E11 — The dryer has detected that it's getting too hot at the back of the co…
- Hoover E14 — The dryer has lost a sensible reading from the temperature sensor at t…
- Hoover E15 — The dryer has stopped because the heating circuit isn't behaving as th…
- Hoover E21 — The dryer has spotted a problem with the heating side of things and st…
Hoover appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
