Hoover E00 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E00 actually means

The machine's main control board has failed or was never given its software settings, so it can't run a wash.

E00 on Hoover (and the closely related Candy models) points at the "Cuore" power card \whole machine \u2014 either it has developed a fault or it has not been programmed with the model's configuration. Without that, the board doesn't know what machine it is fitted to, so the control locks out rather than attempting a cycle. It typically shows very early, before the drum does anything at all.

What E00 looks like on a Hoover washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hoover washing machine, E00 usually shows up as one or more of these:

No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start
Machine tripping the electrics
E00 flashing on the display
Beeping and showing E00

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty main control board (the "Cuore" power card)
A replacement board fitted but never programmed for the model
Damage to the board after a power surge or water ingress
Loose or damaged wiring to the control board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Switch the machine off at the wall for a minute, then power it back up \u2014 an occasional one-off lockout will clear
Check the plug and socket are sound and the machine isn't running through an extension lead

Common questions about Hoover E00

What does E00 mean on a Hoover washing machine?

The machine's main control board has failed or was never given its software settings, so it can't run a wash. E00 on Hoover (and the closely related Candy models) points at the "Cuore" power card \whole machine \u2014 either it has developed a fault or it has not been programmed with the model's configuration. Without that, the board doesn't know what machine it is fitted to, so the control locks out rather than attempting a cycle. It typically shows very early, before the drum does anything at all.

Can I fix Hoover E00 myself?

There are 2 checks you can safely do yourself first.

Switch the machine off at the wall for a minute, then power it back up \u2014 an occasional one-off lockout will clear.
Check the plug and socket are sound and the machine isn't running through an extension lead.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Hoover E00?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E00?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hoover washing machine codes

All Hoover fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Hoover E00 error — washing machine