What E14 actually means
The dryer has lost a sensible reading from the temperature sensor at the back of the drum, so it has shut the drying cycle down.
On Hoover condenser dryers there's a temperature sensor (the rear NTC) that tells the control board how hot the air leaving the drum is. If its reading goes off the scale — open circuit, shorted, or outside the range the board expects for more than about 15 seconds — the machine ends the programme, usually after a cool-down, and shows E14 with the lights flashing together. Because the board can no longer trust the temperature reading, it will not allow the heater to run.
What usually causes it
- Faulty rear NTC temperature sensor
- A connector on the sensor pushed off or corroded
- Damaged or chafed wiring in the harness back to the control board
- Heavy fluff build-up around the sensor upsetting its reading
- Less often, a fault on the control board itself
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the dryer off at the wall for a minute, then power it back up and start a short cycle — occasionally it clears a one-off reading.
- Clean the door filter and the fluff filter thoroughly, and rinse them if they're clogged with fabric softener residue.
- On condenser models, pull out the condenser unit from its housing at the front and rinse it clean, then refit it.
- Empty the water container.
- Make sure the dryer isn't in a cramped cupboard with no air around it.
When to call someone
This one usually needs an engineer once you have tried the checks above. We cover Nottinghamshire, Derbyshire and Leicestershire, and it's £66 including VAT for an engineer to come out and diagnose it — £84 in total if it's repaired on the visit with no parts needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Hoover tumble dryer codes
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- Hoover E06 — The dryer's main circuit board has failed its own internal m…
- Hoover E07 — The dryer isn't getting enough air through it, and it's blam…
- Hoover E10 — The dryer has stopped because it isn't sensing a normal load…
- Hoover E11 — The dryer has detected that it's getting too hot at the back…
- Hoover E15 — The dryer has stopped because the heating circuit isn't beha…
- Hoover E21 — The dryer has spotted a problem with the heating side of thi…