Hoover E22 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E22 actually means

The machine can't heat the water properly, so it stops rather than carry on with a wash it can't complete.

On Hoover washers the control board (Candy/Hoover call it the "Cuore" power card) watches the heating element and expects the water temperature to climb once heating starts. If that doesn't happen — or the board can't drive the heater at all — it halts the cycle and shows this code. You'll usually see it partway into a warm or hot wash, with the drum full of water that never gets warm.

What E22 looks like on a Hoover washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hoover washing machine, E22 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
Leaking
Water on the floor
Puddle underneath
Shuts itself down and won't restart
No function at all

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Failed heating element in the bottom of the drum
A broken or corroded connection to the heater, often from a past leak
Faulty temperature sensing, so the board never sees the water warm up
A failed heater relay on the Cuore control board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Switch off at the wall for a minute, then power up and try again — a one-off glitch will clear
Run a cold wash (a 20°C or cold rinse) — if that completes normally, it points firmly at the heating side rather than anything else
Note which programmes fail, as it helps whoever attends

Common questions about Hoover E22

What does E22 mean on a Hoover washing machine?

The machine can't heat the water properly, so it stops rather than carry on with a wash it can't complete. On Hoover washers the control board (Candy/Hoover call it the "Cuore" power card) watches the heating element and expects the water temperature to climb once heating starts. If that doesn't happen — or the board can't drive the heater at all — it halts the cycle and shows this code. You'll usually see it partway into a warm or hot wash, with the drum full of water that never gets warm.

Can I fix Hoover E22 myself?

There are 3 checks you can safely do yourself first.

Switch off at the wall for a minute, then power up and try again — a one-off glitch will clear.
Run a cold wash (a 20°C or cold rinse) — if that completes normally, it points firmly at the heating side rather than anything else.
Note which programmes fail, as it helps whoever attends.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Hoover E22?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E22?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hoover washing machine codes

All Hoover fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Hoover E22 error — washing machine