What E22 actually means
The machine can't heat the water properly, so it stops rather than carry on with a wash it can't complete.
On Hoover washers the control board (Candy/Hoover call it the "Cuore" power card) watches the heating element and expects the water temperature to climb once heating starts. If that doesn't happen — or the board can't drive the heater at all — it halts the cycle and shows this code. You'll usually see it partway into a warm or hot wash, with the drum full of water that never gets warm.
What usually causes it
- Failed heating element in the bottom of the drum
- A broken or corroded connection to the heater, often from a past leak
- Faulty temperature sensing, so the board never sees the water warm up
- A failed heater relay on the Cuore control board
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Switch off at the wall for a minute, then power up and try again — a one-off glitch will clear
- Run a cold wash (a 20°C or cold rinse) — if that completes normally, it points firmly at the heating side rather than anything else
- Note which programmes fail, as it helps whoever attends
When to call someone
This one usually needs an engineer once you have tried the checks above. We cover Nottinghamshire, Derbyshire and Leicestershire, and it's £66 including VAT for an engineer to come out and diagnose it — £84 in total if it's repaired on the visit with no parts needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
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