Hoover E10 tumble dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E10 actually means

On the majority of Hoover dryers, E10 appears during the heating part of the cycle when the drum temperature climbs past around 80°C without the usual damp load absorbing the heat. The control assumes the drum is empty or the airflow is choked with fluff and shuts the heater down to protect the machine. On some newer Hoover models the same number is used for a loss of communication between the main ("Cuore") control module and the display board, which looks identical to the owner — the machine dies mid-cycle with E10 on the panel.

What E10 looks like on a Hoover tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Hoover tumble dryer, E10 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Started with an empty or very lightly loaded drum
Fluff clogging the filters or the condenser, so heat can't escape
Fluff built up inside the ducting and around the fan
Faulty temperature sensor reporting too high a reading
Broken connection between the display board and the main control board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Check there is actually washing in the drum, and a reasonable load rather than one or two items
Take out the fluff filter, rinse it under the tap, dry it and refit it
On condenser models, pull out the condenser unit at the bottom, rinse it clear of fluff and refit it fully seated
Empty the water tank
Turn the dryer off at the wall for a minute, then power it back up and run a normal cycle to see if the code returns

Which Hoover models show E10

E10 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

DMCD1013B

Common questions about Hoover E10

What does E10 mean on a Hoover tumble dryer?

The dryer has stopped because it isn't sensing a normal load of damp washing heating up as it should — on some Hoover models the same code means the display and main control board have stopped talking to each other. On the majority of Hoover dryers, E10 appears during the heating part of the cycle when the drum temperature climbs past around 80°C without the usual damp load absorbing the heat. The control assumes the drum is empty or the airflow is choked with fluff and shuts the heater down to protect the machine. On some newer Hoover models the same number is used for a loss of communication between the main ("Cuore") control module and the display board, which looks identical to the owner — the machine dies mid-cycle with E10 on the panel.

Can I fix Hoover E10 myself?

There are 5 checks you can safely do yourself first.

Check there is actually washing in the drum, and a reasonable load rather than one or two items.
Take out the fluff filter, rinse it under the tap, dry it and refit it.
On condenser models, pull out the condenser unit at the bottom, rinse it clear of fluff and refit it fully seated.
Empty the water tank.
Turn the dryer off at the wall for a minute, then power it back up and run a normal cycle to see if the code returns.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Hoover E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Hoover tumble dryer codes

All Hoover fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Hoover E10 error — tumble dryer