What IE actually means
Your LG isn't getting enough water into the drum in the time it expects, so it stops and shows IE (often misread as 1E).
The machine opens its fill valve at the start of the cycle and watches the water level rise. If the level hasn't reached the target within the allotted time, it abandons the fill and flags IE. You'll usually see the drum with little or no water in it and the programme stalled early on.
What usually causes it
- Tap turned off, partly open or running at low pressure
- Kinked or trapped fill hose behind the machine
- Blocked filter gauze where the hose screws onto the water valve
- Faulty water valve ype type type type type type type type type type — on newer LG models a DC valve
- Pressure sensor or wiring to the valve giving the control board bad information
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Check the water tap is fully open and, if you have a mixer or shared supply, that pressure is decent elsewhere in the house
- Pull the machine forward gently and make sure the fill hose isn't kinked, squashed or looped tightly
- Turn off the tap, unscrew the fill hose at the tap end into a bucket and check water gushes out freely, then reconnect firmly
- Switch off at the wall for a minute, then restart a short cycle to clear a one-off fault
When to call someone
This sometimes clears with the checks above. If it comes back, it needs looking at properly. We cover Nottinghamshire, Derbyshire and Leicestershire, and it's £66 including VAT for an engineer to come out and diagnose it — £84 in total if it's repaired on the visit with no parts needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other LG washing machine codes
- LG 1E — The machine isn't filling with water quickly enough, so it h…
- LG AE — Water has been detected in the base of the machine, so LG's …
- LG DE — Your LG washing machine can't confirm the door is shut and l…
- LG FE — Your LG washing machine has taken on more water than it shou…
- LG LE — The machine has tried to spin the drum but the motor isn't t…
- LG OE — Your LG washer hasn't managed to empty the water out within …
- LG PE — Your LG washing machine can't tell how much water is in the …
- LG TE — The machine has spotted a problem with the sensor that tells…