Creda F04 hob: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What F04 actually means

The hob has lost a sensible reading from the temperature sensor on one of its induction coils, so it has shut that zone down rather than heat blind.

Each induction coil under the glass has a temperature sensor watching how hot the coil and the glass above it are getting. On the C60ISC, F04 (shown as F4) means the control board is no longer getting a believable signal from that sensor — either it has failed or its connection to the board has. Without it the hob cannot tell whether it is overheating, so it stops rather than risk the glass and the electronics.

What F04 looks like on a Creda hob

Most people find this page having searched for what the machine is doing rather than the code itself. On a Creda hob, F04 usually shows up as one or more of these:

Not heating up
Takes ages to get to temperature
Cuts out part way through cooking
Noisy fan
Not getting cold evenly
Cuts out after a few minutes
No function at all
Dead — nothing lights up

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Failed temperature sensor on the induction coil
Sensor wiring or plug to the control board come loose or damaged
Genuine overheating of the coil area, from a pan boiled dry or long high-power use
Fault on the induction control board itself misreading the sensor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the hob off, take the pans off and let it cool right down for half an hour before switching on again
Switch off at the wall or the circuit breaker for a minute, then back on — an overheat trip sometimes clears once the board resets
Make sure nothing is sitting on the glass keeping heat in, such as a tea towel, board or trivet
Note whether the code always comes back on the same zone — that is useful information for the engineer

Which Creda models show F04

F04 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

C60ISC

Common questions about Creda F04

What does F04 mean on a Creda hob?

The hob has lost a sensible reading from the temperature sensor on one of its induction coils, so it has shut that zone down rather than heat blind. Each induction coil under the glass has a temperature sensor watching how hot the coil and the glass above it are getting. On the C60ISC, F04 (shown as F4) means the control board is no longer getting a believable signal from that sensor — either it has failed or its connection to the board has. Without it the hob cannot tell whether it is overheating, so it stops rather than risk the glass and the electronics.

Can I fix Creda F04 myself?

There are 4 checks you can safely do yourself first.

Turn the hob off, take the pans off and let it cool right down for half an hour before switching on again.
Switch off at the wall or the circuit breaker for a minute, then back on — an overheat trip sometimes clears once the board resets.
Make sure nothing is sitting on the glass keeping heat in, such as a tea towel, board or trivet.
Note whether the code always comes back on the same zone — that is useful information for the engineer.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Creda F04?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing F04?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most hob faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Creda hob codes

All Creda fault codes and repairs →

What this looks like when it happens

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Creda F04 error — hob