ElectriQ E33 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E33 actually means

The machine has lost the signal from the sensor that tells it how much water is in the drum, so it has shut the water valve off and stopped.

Your ElectriQ washer relies on a water level (pressure) sensor to know when the drum has filled enough and when it has emptied. With E33 the control board is getting no usable signal from that sensor at all, so rather than risk overfilling it cuts power to the inlet valve and halts the cycle with the code showing. It will normally appear early on, around the fill stage, and the drum may be empty or part-filled.

What E33 looks like on a ElectriQ washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a ElectriQ washing machine, E33 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty water level (pressure) sensor
The thin pressure hose between the tub and the sensor blocked, split or pushed off
A loose or damaged plug on the wiring between the sensor and the control board
Failed main control board — much less common

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then power it back up and start a short cycle — occasional one-off sensor glitches clear this way
Check the drain hose isn't kinked or pushed too far down the standpipe, as odd draining behaviour can be mistaken for this fault
Clean out the pump filter at the bottom front and make sure any water in the drum has drained before retrying

Which ElectriQ models show E33

E33 means the same thing on all 3 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

EIQWMTL6 · EIQWMTL75C · EIQWMTL8A

Common questions about ElectriQ E33

What does E33 mean on a ElectriQ washing machine?

The machine has lost the signal from the sensor that tells it how much water is in the drum, so it has shut the water valve off and stopped. Your ElectriQ washer relies on a water level (pressure) sensor to know when the drum has filled enough and when it has emptied. With E33 the control board is getting no usable signal from that sensor at all, so rather than risk overfilling it cuts power to the inlet valve and halts the cycle with the code showing. It will normally appear early on, around the fill stage, and the drum may be empty or part-filled.

Can I fix ElectriQ E33 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then power it back up and start a short cycle — occasional one-off sensor glitches clear this way.
Check the drain hose isn't kinked or pushed too far down the standpipe, as odd draining behaviour can be mistaken for this fault.
Clean out the pump filter at the bottom front and make sure any water in the drum has drained before retrying.

This one usually needs an engineer once you have tried them.

How much does it cost to repair ElectriQ E33?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E33?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other ElectriQ washing machine codes

All ElectriQ fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

ElectriQ E33 error — washing machine