Grundig E11 washing machine: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E11 actually means

The machine has lost a proper electrical connection to the drum motor, so it has stopped rather than carry on without being able to turn the drum.

The control board drives the motor and expects a signal back telling it the drum is turning at the right speed. On E11 that circuit is broken he motmotor's speed feedback never completes, so the board shuts the cycle down. Owners usually report the drum sitting still, or the machine giving a sudden jerk of movement and then stopping.

What E11 looks like on a Grundig washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Grundig washing machine, E11 usually shows up as one or more of these:

Drum not turning
Won't spin
Hums or buzzes but nothing moves
Turns one way only
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A broken or unseated wiring connection between the control board and the motor
A fault in the motor itself inor its windings
A failed motor drive circuit on the control board
A faulty speed sensor on the motor, so the board never sees the drum turning

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and start a short programme an occasional one-off glitch will clear
Check nothing has jammed the drum a coin, underwire or stray sock trapped between the drum and the tub can stop it turning
Make sure the load is not so tightly packed that the drum cannot move

Which Grundig models show E11

E11 means the same thing on all 4 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

7129141100 · 7129141400 · 7134541300 · 7142641100

Common questions about Grundig E11

What does E11 mean on a Grundig washing machine?

The machine has lost a proper electrical connection to the drum motor, so it has stopped rather than carry on without being able to turn the drum. The control board drives the motor and expects a signal back telling it the drum is turning at the right speed. On E11 that circuit is broken he motmotor's speed feedback never completes, so the board shuts the cycle down. Owners usually report the drum sitting still, or the machine giving a sudden jerk of movement and then stopping.

Can I fix Grundig E11 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and start a short programme an occasional one-off glitch will clear.
Check nothing has jammed the drum a coin, underwire or stray sock trapped between the drum and the tub can stop it turning.
Make sure the load is not so tightly packed that the drum cannot move.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Grundig E11?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E11?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Grundig washing machine codes

All Grundig fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Grundig E11 error — washing machine