Out-of-warranty Grundig repairs, done locally
If your Grundig appliance is still under the manufacturer's warranty, go to Grundig first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, with nothing added on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
What we hold for Grundig
We keep Grundig service documentation in-house, covering 38 Grundig models across 610 documents. For Grundig that includes manufacturer parts lists, exploded views and wiring diagrams, the manufacturer’s own fault-finding procedures and service manuals and technical bulletins.
It matters more than it sounds. It means the engineer arrives knowing how your machine comes apart, which part number fits your model rather than one that looks similar, and what the manufacturer says the fault actually is — instead of working it out on your kitchen floor at your expense. Most firms are reading the same user manual you have in the drawer.
Grundig error codes, explained
These are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Fridge freezer
- Grundig E00 — The temperature sensor in the freezer compartment has stopped giving t…
- Grundig E01 — The fridge freezer has lost a sensible reading from the sensor that wa…
- Grundig E02 — The fridge section's evaporator temperature sensor is giving a reading…
- Grundig E03 — The fridge section's air temperature sensor is no longer giving the co…
- Grundig E04 — The freezer's automatic defrost heater isn't doing its job, so ice is …
- Grundig E08 — The control board has lost a sensible reading from the temperature sen…
- Grundig E09 — The automatic ice maker's motor isn't turning as the control board exp…
- Grundig E10 — The fridge freezer has lost a reliable reading from the air temperatur…
- Grundig E11 — The fridge freezer has lost a sensible reading from the temperature se…
- Grundig E12 — The fridge freezer has flagged a problem with the defrost heater in th…
- Grundig E13 — The fan that pushes cold air around the freezer isn't turning at the s…
- Grundig E14 — The fridge freezer has lost the signal from one of its internal coolin…
- Grundig E15 — The fan that cools the machine's heat exchanger at the back isn't turn…
- Grundig E16 — The fan that circulates cold air around the fridge section isn't runni…
- Grundig E17 — The fridge freezer has detected that one of its internal air-circulati…
- Grundig E18 — The control board has lost the fan that circulates cold air through th…
- Grundig E19 — The fridge freezer has lost a sensible reading from the temperature se…
- Grundig E20 — The temperature sensor that monitors the BioFresh compartment has stop…
- Grundig E21 — The fridge section has been too warm for too long, and the appliance i…
- Grundig E22 — The fridge freezer is trying to join your home Wi-Fi and hasn't manage…
- Grundig E23 — The fridge freezer tried to join your home Wi-Fi, could not get a conn…
- Grundig E24 — The fan that circulates cold air around the fridge section isn't runni…
Hob
- Grundig E01 — The temperature sensor fitted to one of the induction coils under the …
- Grundig E02 — The hob's electronics have lost a sensible reading from the temperatur…
- Grundig E03 — The touch control panel on the front of the hob has lost contact with …
- Grundig E04 — The hob has lost a sensible reading from the temperature sensor attach…
- Grundig F01 — The hob's touch control panel has failed its own internal check, so th…
- Grundig F02 — The hob's touch controls have failed a self-check — one of the capacit…
- Grundig F03 — The two processors inside the hob's touch control panel have stopped t…
Washing machine
- Grundig E02 — The machine can't heat the water he heating element, so it has stopped…
- Grundig E03 — The machine has spotted that the heating element is staying on when it…
- Grundig E04 — The machine has spotted that the part of the control board which switc…
- Grundig E05 — The machine can't get the water out — the drain pump either isn't runn…
- Grundig E06 — The control board's switching component for the drum motor has failed …
- Grundig E07 — The machine can't get a sensible reading from the sensor that tells it…
- Grundig E08 — The machine hasn't got enough water in the drum in the time it expects…
- Grundig E09 — The machine can't lock the door, so it refuses to start filling or was…
- Grundig E10 — The machine has spotted a fault in the circuit on its main control boa…
- Grundig E11 — The machine has lost a proper electrical connection to the drum motor,…
- Grundig E12 — The machine thinks there is too much water in the drum, so it has shut…
- Grundig E13 — The control board has lost communication with the washing machine's mo…
- Grundig E15 — The machine has lost a sensible signal from its flowmeter — the small …
- Grundig E16 — The sensor that checks how clean the rinse water is has stopped giving…
- Grundig E17 — The machine has detected too much foam and has ended the cycle without…
- Grundig E18 — The washing machine has decided the load in the drum is too unevenly s…
- Grundig E22 — The control panel display and the main circuit board have stopped talk…
- Grundig E23 — The machine can't tell whether the door is open or shut, so it won't s…
- Grundig E24 — The machine can't get a reading from the sensor that weighs the laundr…
- Grundig E25 — The control panel and the machine's main circuit board have stopped ta…
- Grundig E26 — The control board's memory can't be read or written to, so the machine…
- Grundig E27 — The machine is seeing water arriving in the drum when it hasn't asked …
- Grundig E28 — The machine isn't getting confirmation that the door has locked, so it…
- Grundig E29 — The machine has measured the mains electricity supply coming into it a…
- Grundig E32 — The machine can't get a sensible temperature reading from the sensor i…
- Grundig E45 — The washing machine's control board has lost the settings file that te…
- Grundig E70 — The machine has spotted an electrical short on the water-flow (Aquatec…
- Grundig E71 — The machine has lost a sensible signal from the sensor that watches th…
- Grundig E84 — The washing machine's Wi-Fi/Bluetooth module isn't talking to the rest…
- Grundig E87 — This one isn't really a customer fault code — it's a result thrown up …
Grundig appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Common questions
My Grundig is still under warranty — should I call you?
No. Go to Grundig first, or to the retailer you bought it from. If it is in warranty that repair should not cost you anything, and we would only be charging you for something you can have free. Come to us once it is out of warranty — you are not obliged to use the manufacturer then, and you will usually wait less and pay less.
What does a Grundig repair cost?
£66 including VAT for an engineer to come out and diagnose the fault. If it is fixed on that visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide. Nothing is taken when you book.
My Grundig is showing an error code — what does it mean?
We have written up 59 Grundig codes from the manufacturer's own service data, in plain English rather than a guess. They are linked further down this page. Some of them you can clear yourself in five minutes without paying anyone.
Can you get parts for a Grundig?
Usually, yes. We hold the manufacturer's parts lists for 38 Grundig models, so the part is ordered against your actual model number rather than something that looks close. Where a part is genuinely discontinued we will tell you that plainly rather than order it and hope.
Is it worth repairing a Grundig appliance or should I replace it?
That depends on what is wrong and how old it is, and we will tell you straight. If the repair is going to cost more than the machine is worth, we say so — you have paid £66 to find that out, which is a good deal cheaper than replacing something that had five years left in it.
Do you cover my area?
We cover Nottinghamshire, Derbyshire and Leicestershire — the NG, DE and LE postcodes. Put your postcode into the form at the top of the page and it will tell you straight away.
How soon can someone come out?
Same day or next day in most of our area. Tell us what the appliance is doing using the form above and you will get a price and the slots we have left.
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
