Montpellier E17 tumble dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E17 actually means

The machine has lost a sensible reading from the temperature sensor on the drying side, so it will not run the dry cycle.

NTC is the small temperature sensor the control board uses to watch how hot the air is while the machine is drying. When the reading goes open circuit, short circuit or drifts outside the range the board expects, it flags E17 and abandons the drying part of the programme rather than run the heater blind. Washing usually still works; the fault shows itself when the machine reaches the drying stage, or as soon as you select a drying-only programme.

What E17 looks like on a Montpellier tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier tumble dryer, E17 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not drying
Blowing cold air
Clothes still damp at the end
Takes hours to dry

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty drying temperature sensor (NTC)
A loose or corroded plug on the sensor wiring
Damaged wiring between the sensor and the dryer control board
A fault on the dryer control board itself misreading the sensor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then power it back up and try the programme again — a one-off glitch will sometimes clear
Clear any lint or fluff from the filter and check the drum is not packed too tightly, so air can move freely
Check the drain hose is not kinked or pushed too far down the standpipe, so the machine can empty properly before the drying stage

Which Montpellier models show E17

E17 means the same thing on all 6 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MWD8514W · MWM1014BLW · MWM814BLC · MWM814BLK · MWM814BLS · MWM814BLW

Common questions about Montpellier E17

What does E17 mean on a Montpellier tumble dryer?

The machine has lost a sensible reading from the temperature sensor on the drying side, so it will not run the dry cycle. NTC is the small temperature sensor the control board uses to watch how hot the air is while the machine is drying. When the reading goes open circuit, short circuit or drifts outside the range the board expects, it flags E17 and abandons the drying part of the programme rather than run the heater blind. Washing usually still works; the fault shows itself when the machine reaches the drying stage, or as soon as you select a drying-only programme.

Can I fix Montpellier E17 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then power it back up and try the programme again — a one-off glitch will sometimes clear.
Clear any lint or fluff from the filter and check the drum is not packed too tightly, so air can move freely.
Check the drain hose is not kinked or pushed too far down the standpipe, so the machine can empty properly before the drying stage.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E17?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E17?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier tumble dryer codes

All Montpellier fault codes and repairs →

What this looks like when it happens

tumble dryer not heating

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E17 error — tumble dryer