Out-of-warranty Montpellier repairs, done locally
If your Montpellier appliance is still under the manufacturer's warranty, go to Montpellier first — you should not be paying for that repair. Once it is out of warranty, you do not have to use them, and you will usually wait less and pay less if you do not.
We are a local firm with over 50 years in the trade, covering Nottinghamshire, Derbyshire and Leicestershire. The engineer who comes out is one of ours, not a subcontractor from a national call centre.
What it costs
£66 including VAT for an engineer to come out and diagnose the fault — that is the visit and the diagnosis, not a call-out fee with more on top. If it is repaired on the visit and needs no parts, the total is £84 including VAT. Any parts needed are quoted on site before we fit them — you decide.
Nothing is taken when you book, and every repair carries a 90-day workmanship guarantee — if our work is at fault in that time we come back and put it right at no charge.
Montpellier error codes, explained
We hold Montpellier's own service documentation, so these are what the codes actually mean rather than a guess. Worth a read before you call anyone — some of them you can clear yourself in five minutes.
Fridge freezer
- Montpellier E01 — The fridge can no longer read the temperature in the fresh food compar…
- Montpellier E05 — The fridge freezer has lost a reliable reading from one of its interna…
- Montpellier E06 — The display panel and the fridge freezer's main control board have sto…
- Montpellier E07 — The fridge freezer has lost a sensible reading from the sensor that me…
Washing machine
- Montpellier E01 — The machine can't confirm the door is locked, so it won't start the wa…
- Montpellier E02 — The machine isn't getting enough water in the time it expects, so it h…
- Montpellier E03 — The machine has spotted that the water heater is staying switched on w…
- Montpellier E04 — The machine thinks it's taking in too much water and has shut the cycl…
- Montpellier E05 — The machine can't tell how hot the water is, so it has stopped rather …
- Montpellier E06 — The machine has lost the signal that tells it how fast the drum is tur…
- Montpellier E07 — The washing machine's control board has lost or mismatched its setting…
- Montpellier E08 — The machine has detected that the electricity reaching it is outside t…
- Montpellier E09 — The machine has detected that the mains electricity reaching it is out…
- Montpellier E10 — The machine hasn't taken on enough water in the time allowed, so it ha…
- Montpellier E11 — The machine has lost contact with the drum motor, so it won't turn the…
- Montpellier E12 — The machine has taken in too much water and shut the fill valve off to…
- Montpellier E13 — The machine's display panel and its main control board have stopped ta…
- Montpellier E14 — The machine has turned on the dryer heater but the air isn't getting a…
- Montpellier E15 — The machine has sensed the water or air inside getting hotter than it …
- Montpellier E16 — The machine thinks the water inside has got too hot, so it has stopped…
- Montpellier E17 — The machine has spotted too much foam in the drum repeatedly and has c…
- Montpellier E18 — The wash finished but the machine couldn't spin the load because it wa…
- Montpellier E19 — The machine has spotted a fault with its "Pyrojet" water spray system …
- Montpellier E23 — The machine's display board is running the wrong software, so the cont…
- Montpellier E50 — The machine's display board is running the wrong software, so the cont…
- Montpellier E51 — The machine's control board has found the wrong software on the motor …
- Montpellier F07 — The machine thinks the water has got too hot, or the temperature senso…
Montpellier appliances we repair
- Washing Machine Repairs
- Fridge & Freezer Repairs
- Dishwasher Repairs
- Oven Repairs
- Cooker Repairs
- Tumble Dryer Repairs
- Freezer Repairs
- Washer Dryer Repairs
- Electric & Induction Hob Repairs
- Cooker Hood & Extractor Repairs
Getting someone out
Use the form at the top of the page for a price, call 0115 648 0929, or use the chat in the corner — it can check your postcode and book you in.
