Montpellier E05 washing machine: what it means & what to try

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E05 actually means

The machine can't tell how hot the water is, so it has stopped rather than carry on heating blind.

E05 is the temperature sensor (NTC) fault. The control board either sees no signal from the sensor at all, or it ran the heater for eight minutes and the water temperature didn't rise by even 2 he it it shuts the wash down. In practice that means the sensor, its wiring, or the heating element itself.

What E05 looks like on a Montpellier washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier washing machine, E05 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start
Machine tripping the electrics

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty temperature sensor (NTC)
Loose or broken connection to the sensor
Failed heating element, so the water never warms up
Heavy limescale on the element or sensor
Control board fault (less common)

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and try a short cold wash to see if the code returns
Try a cold programme \ he without the code \the which will tell the engineer whether heating is the issue

Which Montpellier models show E05

E05 means the same thing on all 19 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MIWM65 · MW5101K · MW5101P · MW5101S · MW5101W · MW6001P · MW6201P · MW7120P · MW7141K · MW7141S · MW7141W · MW8014K · MW8014P · MW8014S · MW8410P · MWBI7012 · MWM1214W · MWM61200W · MWM71400W

Common questions about Montpellier E05

What does E05 mean on a Montpellier washing machine?

The machine can't tell how hot the water is, so it has stopped rather than carry on heating blind. E05 is the temperature sensor (NTC) fault. The control board either sees no signal from the sensor at all, or it ran the heater for eight minutes and the water temperature didn't rise by even 2 he it it shuts the wash down. In practice that means the sensor, its wiring, or the heating element itself.

Can I fix Montpellier E05 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and try a short cold wash to see if the code returns.
Try a cold programme \ he without the code \the which will tell the engineer whether heating is the issue.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E05?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E05?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier washing machine codes

All Montpellier fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E05 error — washing machine