Montpellier E10 washing machine: what it means & what to try

What E10 actually means

The machine hasn't taken on enough water in the time allowed, so it has stopped and flagged a filling fault.

During filling, the machine watches the water level rise. If the level hasn't changed within about three minutes, it assumes water isn't getting in and halts the cycle. On some Montpellier models the same code is also used for a fault with the pressure (water level) sensor, so if the water supply is clearly fine the sensor or its connection is the suspect.

What E10 looks like on a Montpellier washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier washing machine, E10 usually shows up as one or more of these:

Not filling with water
No water going in
Takes for ever to fill
Stops right at the start of the cycle
Overfilling, or won't stop filling
Stops with water still inside
Fills and drains over and over
No function at all

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Water tap turned off or only part open
Fill hose kinked, trapped or squashed behind the machine
Blocked filter in the inlet hose connection
Low mains water pressure
Faulty water level (pressure) sensor or its wiring

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Check the tap feeding the machine is fully open
Pull the machine out gently and make sure the fill hose isn't kinked or crushed
Run a nearby cold tap to confirm you have normal water pressure
Turn the machine off at the wall for a minute, then power up and restart the cycle

Which Montpellier models show E10

E10 means the same thing on all 21 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MIWM65 · MW5101K · MW5101P · MW5101S · MW5101W · MW6001P · MW6201P · MW6215W · MW7120P · MW7141K · MW7141S · MW7141W · MW7142P · MW8014K · MW8014P · MW8014S · MW8410P · MWBI7012 · MWM1214W · MWM61200W · MWM71400W

Common questions about Montpellier E10

What does E10 mean on a Montpellier washing machine?

The machine hasn't taken on enough water in the time allowed, so it has stopped and flagged a filling fault. During filling, the machine watches the water level rise. If the level hasn't changed within about three minutes, it assumes water isn't getting in and halts the cycle. On some Montpellier models the same code is also used for a fault with the pressure (water level) sensor, so if the water supply is clearly fine the sensor or its connection is the suspect.

Can I fix Montpellier E10 myself?

There are 4 checks you can safely do yourself first.

Check the tap feeding the machine is fully open.
Pull the machine out gently and make sure the fill hose isn't kinked or crushed.
Run a nearby cold tap to confirm you have normal water pressure.
Turn the machine off at the wall for a minute, then power up and restart the cycle.

This sometimes clears with those checks. If it comes back, it needs looking at properly.

How much does it cost to repair Montpellier E10?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E10?

This sometimes clears with the checks above. If it comes back, it needs looking at properly. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier washing machine codes

All Montpellier fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E10 error — washing machine