Montpellier E33 tumble dryer: what it means & what to check

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E33 actually means

The dryer has lost a sensible reading from one of its temperature sensors, so it shuts the programme down rather than carry on heating blind.

E33 on the MHP8SDW is an NTC (temperature sensor) fault. The control board relies on those sensors to know how hot the air in the heat pump circuit is getting; when the signal goes out of range or disappears altogether, the programme is terminated. Unlike the humidity sensor warning (E32), this one is not restorable — the cycle stops there and the code will keep coming back until the sensor or its wiring is sorted.

What E33 looks like on a Montpellier tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier tumble dryer, E33 usually shows up as one or more of these:

Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water
Standing water in the bottom
Not drying
Blowing cold air
Clothes still damp at the end
Takes hours to dry

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A loose or corroded plug on the temperature sensor wiring
A damaged or chafed sensor lead inside the machine
The NTC sensor itself having failed open or short circuit
A fault on the control board that reads the sensor

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the dryer off at the wall for a minute, then power it back up and try a short programme — if the code returns straight away it is a genuine sensor fault, not a glitch
Clean the lint filter and empty the water container while you are there, so the machine is in good order for the engineer

Which Montpellier models show E33

E33 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MHP8SDW

Common questions about Montpellier E33

What does E33 mean on a Montpellier tumble dryer?

The dryer has lost a sensible reading from one of its temperature sensors, so it shuts the programme down rather than carry on heating blind. E33 on the MHP8SDW is an NTC (temperature sensor) fault. The control board relies on those sensors to know how hot the air in the heat pump circuit is getting; when the signal goes out of range or disappears altogether, the programme is terminated. Unlike the humidity sensor warning (E32), this one is not restorable — the cycle stops there and the code will keep coming back until the sensor or its wiring is sorted.

Can I fix Montpellier E33 myself?

There are 2 checks you can safely do yourself first.

Turn the dryer off at the wall for a minute, then power it back up and try a short programme — if the code returns straight away it is a genuine sensor fault, not a glitch.
Clean the lint filter and empty the water container while you are there, so the machine is in good order for the engineer.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E33?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E33?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier tumble dryer codes

All Montpellier fault codes and repairs →

What this looks like when it happens

tumble dryer not heating

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E33 error — tumble dryer