Montpellier E50 tumble dryer: what it means & what to check

What E50 actually means

The display board is running the wrong software for this machine, so the control system refuses to run a programme.

E50 is a "wrong LCD software" fault — the main control board has checked the software version held on the display/LCD board and found it does not match what it expects. It is a mismatch inside the electronics rather than anything mechanical, so nothing is worn out, blocked or leaking. The machine stops and shows the code instead of starting the cycle because the two boards cannot agree on how to talk to each other.

What E50 looks like on a Montpellier tumble dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier tumble dryer, E50 usually shows up as one or more of these:

Leaking
Water on the floor
Puddle underneath
Shuts itself down and won't restart
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

A replacement display or control board fitted with the wrong software version
A software update or reprogramming that did not complete correctly
A corrupted memory on the display board after a power surge or interruption
A faulty display board that reports an invalid software version

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Switch the machine off at the wall socket, leave it for a minute, then switch it back on — occasionally the boards re-check and clear the code
Note down the full model number from the rating plate before calling, as the correct software depends on the exact model

Which Montpellier models show E50

E50 means the same thing on all 6 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MWD8514W · MWM1014BLW · MWM814BLC · MWM814BLK · MWM814BLS · MWM814BLW

Common questions about Montpellier E50

What does E50 mean on a Montpellier tumble dryer?

The display board is running the wrong software for this machine, so the control system refuses to run a programme. E50 is a "wrong LCD software" fault — the main control board has checked the software version held on the display/LCD board and found it does not match what it expects. It is a mismatch inside the electronics rather than anything mechanical, so nothing is worn out, blocked or leaking. The machine stops and shows the code instead of starting the cycle because the two boards cannot agree on how to talk to each other.

Can I fix Montpellier E50 myself?

There are 2 checks you can safely do yourself first.

Switch the machine off at the wall socket, leave it for a minute, then switch it back on — occasionally the boards re-check and clear the code.
Note down the full model number from the rating plate before calling, as the correct software depends on the exact model.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E50?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E50?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier tumble dryer codes

All Montpellier fault codes and repairs →

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E50 error — tumble dryer