Montpellier E01 fridge freezer: what it means & what to try

What E01 actually means

The fridge can no longer read the temperature in the fresh food compartment, so it has flagged a faulty sensor.

There's a small temperature sensor in the fridge section that tells the control board how cold it is. The board has decided the reading is missing or out of range — usually a broken sensor or a poor connection to it. The appliance often carries on cooling on a fixed default cycle, but it can't hold the temperature properly, so food may end up too warm or over-frozen.

What E01 looks like on a Montpellier fridge freezer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier fridge freezer, E01 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
Not cooling
Freezer not freezing
Ice building up at the back
Food going off in the fridge
Running constantly and never getting cold

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Faulty fridge compartment temperature sensor
Loose or corroded plug on the sensor wiring
Damaged sensor wire inside the cabinet
Fault on the main control board

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the appliance off at the wall for a minute, then switch back on — this clears codes that were logged as a one-off
Check the doors are closing and sealing properly, as heavy frosting can affect readings
Make sure vents inside the fridge aren't blocked by packed-in food

Which Montpellier models show E01

E01 means the same thing on all 7 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

CSBYS500BX · CSBYS600DS · CSBYS600DX · MFF150W · MIFF730FF · MITF197 · MTL362X

Common questions about Montpellier E01

What does E01 mean on a Montpellier fridge freezer?

The fridge can no longer read the temperature in the fresh food compartment, so it has flagged a faulty sensor. There's a small temperature sensor in the fridge section that tells the control board how cold it is. The board has decided the reading is missing or out of range — usually a broken sensor or a poor connection to it. The appliance often carries on cooling on a fixed default cycle, but it can't hold the temperature properly, so food may end up too warm or over-frozen.

Can I fix Montpellier E01 myself?

There are 3 checks you can safely do yourself first.

Turn the appliance off at the wall for a minute, then switch back on — this clears codes that were logged as a one-off.
Check the doors are closing and sealing properly, as heavy frosting can affect readings.
Make sure vents inside the fridge aren't blocked by packed-in food.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E01?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most fridge freezer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier fridge freezer codes

All Montpellier fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E01 error — fridge freezer