What E19 actually means
The machine has spotted a fault with its "Pyrojet" water spray system ays water onto the wash load, and it has stopped the cycle rather than carry on.
On these Vestel-built Montpellier machines, E19 is logged as a Pyrojet failure. Pyrojet is the recirculation arrangement that sprays water back over the laundry during the wash, and the control board has decided the part or the wiring feeding it is not behaving as expected. Because the machine cannot confirm that section is working, it halts and shows the code instead of continuing.
What E19 looks like on a Montpellier washing machine
Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier washing machine, E19 usually shows up as one or more of these:
- Machine not draining
- Water left in the drum at the end of the cycle
- Stops mid-cycle full of water
- Standing water in the bottom
- Not filling with water
- No water going in
- Takes for ever to fill
- Stops right at the start of the cycle
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- The recirculation pump or spray valve itself has failed
- A loose or damaged connection to that part
- Blockage or scale in the spray circuit
- Low water level or poor water supply confusing the control board
- A fault on the main control board
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the machine off at the wall for a minute, then switch back on and try a short cycle — this clears a one-off glitch.
- Check the water tap is fully open and the inlet hose is not kinked or trapped behind the machine.
- Clean the pump filter at the front bottom of the machine (cold machine, off at the wall) and make sure the drain hose is not squashed.
- Run an empty hot wash with no detergent if the machine will accept it, to shift any detergent sludge.
Common questions about Montpellier E19
What does E19 mean on a Montpellier washing machine?
The machine has spotted a fault with its "Pyrojet" water spray system ays water onto the wash load, and it has stopped the cycle rather than carry on. On these Vestel-built Montpellier machines, E19 is logged as a Pyrojet failure. Pyrojet is the recirculation arrangement that sprays water back over the laundry during the wash, and the control board has decided the part or the wiring feeding it is not behaving as expected. Because the machine cannot confirm that section is working, it halts and shows the code instead of continuing.
Can I fix Montpellier E19 myself?
There are 4 checks you can safely do yourself first.
- Turn the machine off at the wall for a minute, then switch back on and try a short cycle — this clears a one-off glitch.
- Check the water tap is fully open and the inlet hose is not kinked or trapped behind the machine.
- Clean the pump filter at the front bottom of the machine (cold machine, off at the wall) and make sure the drain hose is not squashed.
- Run an empty hot wash with no detergent if the machine will accept it, to shift any detergent sludge.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Montpellier E19?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing E19?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Montpellier washing machine codes
- Montpellier E20 — The machine has stopped because it cannot see the drain pump…
- Montpellier E21 — The machine has tried to empty the drum and the water level …
- Montpellier E23 — The machine's display board is running the wrong software, s…
- Montpellier E30 — The machine can't lock its door, so it won't start the cycle…
- Montpellier E31 — The machine has tried to release the door catch and failed, …
- Montpellier E33 — The machine has lost the signal from the part that tells it …
- Montpellier E36 — The machine has found the water heating element isn't workin…
- Montpellier E40 — The washing machine's control board has failed its own inter…
All Montpellier fault codes and repairs →
What this looks like when it happens
- washing machine not draining
- washing machine door will not open
- washing machine will not turn on
- washing machine not filling with water