Montpellier E36 washing machine: what it means & what to try

What E36 actually means

The machine has found the water heating element isn't working, so it can't warm the water for your wash.

On the MW6105W the control board watches the wash heater and expects it to draw current when the programme calls for heat. If that circuit reads as open — nothing getting through — the machine flags E36 and gives up on heating rather than running on blindly. In practice you'll notice it either abandoning the cycle part way through the wash or finishing with cold, poorly rinsed-looking laundry and detergent still visible.

What E36 looks like on a Montpellier washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier washing machine, E36 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start
Machine tripping the electrics

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

The heating element itself has failed internally (an open circuit)
A loose or corroded connector where the heater plugs into the wiring
Limescale or long-term scale damage shortening the element's life
A fault on the main control board, so it can't sense the heater properly

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and restart a short programme — this clears a one-off misread, though it rarely fixes a genuinely failed heater
Note whether the code appears at the same point in every programme, and whether cold-only cycles complete; it helps whoever attends

Which Montpellier models show E36

E36 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MW6105W

Common questions about Montpellier E36

What does E36 mean on a Montpellier washing machine?

The machine has found the water heating element isn't working, so it can't warm the water for your wash. On the MW6105W the control board watches the wash heater and expects it to draw current when the programme calls for heat. If that circuit reads as open — nothing getting through — the machine flags E36 and gives up on heating rather than running on blindly. In practice you'll notice it either abandoning the cycle part way through the wash or finishing with cold, poorly rinsed-looking laundry and detergent still visible.

Can I fix Montpellier E36 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and restart a short programme — this clears a one-off misread, though it rarely fixes a genuinely failed heater.
Note whether the code appears at the same point in every programme, and whether cold-only cycles complete; it helps whoever attends.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E36?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E36?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier washing machine codes

All Montpellier fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E36 error — washing machine