Montpellier E50 Washing Machine Error: Won't Start Fix

Stop using it for now. Carrying on with this fault risks further damage or a leak. Switch it off at the wall until it has been looked at.

What E50 actually means

The machine's display board is running the wrong software, so the control system won't let a wash start.

E50 on these Montpellier (Vestel-built) machines means the display/LCD board has software that doesn't match the rest of the control system. The main control board checks this at start-up, and if the two don't agree it halts and shows the fault rather than running a programme it can't manage properly. It isn't a mechanical fault — nothing is blocked, leaking or worn.

What E50 looks like on a Montpellier washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier washing machine, E50 usually shows up as one or more of these:

Leaking
Water on the floor
Puddle underneath
Shuts itself down and won't restart
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Display board software doesn't match the main control board
A replacement display or control board fitted with the wrong software version
Corrupted software on the display board after a power cut or surge
Faulty display board that no longer reports its software correctly

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall socket, leave it for a minute, then switch back on — this clears a one-off glitch
Check the plug and socket are sound and the machine isn't on an extension lead or adaptor

Common questions about Montpellier E50

What does E50 mean on a Montpellier washing machine?

The machine's display board is running the wrong software, so the control system won't let a wash start. E50 on these Montpellier (Vestel-built) machines means the display/LCD board has software that doesn't match the rest of the control system. The main control board checks this at start-up, and if the two don't agree it halts and shows the fault rather than running a programme it can't manage properly. It isn't a mechanical fault — nothing is blocked, leaking or worn.

Can I fix Montpellier E50 myself?

There are 2 checks you can safely do yourself first.

Turn the machine off at the wall socket, leave it for a minute, then switch back on — this clears a one-off glitch.
Check the plug and socket are sound and the machine isn't on an extension lead or adaptor.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E50?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E50?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier washing machine codes

All Montpellier fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E50 error — washing machine