What E15 actually means
The machine has sensed the drying air getting hotter than it should and has shut the drying part of the cycle down to protect itself.
On these Montpellier washer dryers, E15 is logged as a high temperature error. During the drying phase the control board watches the temperature in the drum/air path, and if the reading climbs past its safe limit it cuts the heat and halts the programme rather than carry on. You will usually find the wash side has completed normally and it is only the drying stage that stops, often with very warm laundry left in the drum.
What E15 looks like on a Montpellier tumble dryer
Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier tumble dryer, E15 usually shows up as one or more of these:
- Machine not draining
- Water left in the drum at the end of the cycle
- Stops mid-cycle full of water
- Standing water in the bottom
- Not filling with water
- No water going in
- Takes for ever to fill
- Stops right at the start of the cycle
Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.
What usually causes it
- Restricted airflow through the machine — a clogged lint or fluff filter
- A blocked or dirty condenser/air duct so heat cannot escape
- Overloading the drum, or drying a very heavy wet load, so hot air cannot circulate
- A faulty temperature sensor giving a false high reading
- Heater circuit staying on when it should switch off
What you can safely check yourself
Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.
- Turn the machine off at the wall for a minute, then power it back up and see whether the fault returns on a fresh drying cycle
- Clean the lint/fluff filter thoroughly under a running tap and let it dry before refitting
- Take a smaller load — if the drum was packed tight, try drying about half the amount
- Make sure the machine isn't jammed hard against a wall or boxed in, so it can draw and vent air freely
- Check the drain hose isn't kinked and the water tap is on, as an incomplete wash can leave the drying stage struggling
Which Montpellier models show E15
E15 means the same thing on all 6 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.
MWD8514W · MWM1014BLW · MWM814BLC · MWM814BLK · MWM814BLS · MWM814BLW
Common questions about Montpellier E15
What does E15 mean on a Montpellier tumble dryer?
The machine has sensed the drying air getting hotter than it should and has shut the drying part of the cycle down to protect itself. On these Montpellier washer dryers, E15 is logged as a high temperature error. During the drying phase the control board watches the temperature in the drum/air path, and if the reading climbs past its safe limit it cuts the heat and halts the programme rather than carry on. You will usually find the wash side has completed normally and it is only the drying stage that stops, often with very warm laundry left in the drum.
Can I fix Montpellier E15 myself?
There are 5 checks you can safely do yourself first.
- Turn the machine off at the wall for a minute, then power it back up and see whether the fault returns on a fresh drying cycle.
- Clean the lint/fluff filter thoroughly under a running tap and let it dry before refitting.
- Take a smaller load — if the drum was packed tight, try drying about half the amount.
- Make sure the machine isn't jammed hard against a wall or boxed in, so it can draw and vent air freely.
- Check the drain hose isn't kinked and the water tap is on, as an incomplete wash can leave the drying stage struggling.
This one usually needs an engineer once you have tried them.
How much does it cost to repair Montpellier E15?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Tried the checks and it's still showing E15?
This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.
What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most tumble dryer faults are seen same day or next day.
Call 0115 648 0929 Book online — postcode and number is all we need
Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.
Other Montpellier tumble dryer codes
- Montpellier E16 — The machine has measured a higher temperature than it should…
- Montpellier E17 — The machine has lost a sensible reading from the temperature…
- Montpellier E18 — The temperature sensor that watches the drying air has given…
- Montpellier E23 — The machine's display board is running the wrong software, s…
- Montpellier E32 — The dryer can't get a sensible reading from the moisture sen…
- Montpellier E33 — The dryer has lost a sensible reading from one of its temper…
- Montpellier E50 — The display board is running the wrong software for this mac…
- Montpellier E51 — The machine's motor control board is running the wrong softw…
All Montpellier fault codes and repairs →