Montpellier E01 washing machine: what it means & what to try

What E01 actually means

The machine can't confirm the door is locked, so it won't start the wash.

Before filling with water, the washer locks the door and waits for a signal back to say the lock has engaged. If that confirmation doesn't arrive, it stops and shows E01. It's either the door not being properly shut, or the lock mechanism itself has failed.

What E01 looks like on a Montpellier washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier washing machine, E01 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Not filling with water
No water going in
Takes for ever to fill

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Door not pushed fully closed, or laundry caught in the seal
Worn or sticking door catch that won't engage
Failed door interlock (the electric lock that holds the door shut)
Loose or damaged wiring to the door lock
Control board not reading the lock signal

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Open the door and close it again firmly until you hear it click
Check no clothing, belt or bra strap is trapped between door and seal
Wipe any detergent build-up off the seal and the catch area
Turn the machine off at the wall for a minute, then switch on and retry
Try a different programme to see if the fault repeats

Which Montpellier models show E01

E01 means the same thing on all 17 of these models. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MW5101K · MW5101P · MW5101S · MW5101W · MW6001P · MW6201P · MW7120P · MW7141K · MW7141S · MW7141W · MW8014K · MW8014P · MW8014S · MW8410P · MWBI7012 · MWM61200W · MWM71400W

Common questions about Montpellier E01

What does E01 mean on a Montpellier washing machine?

The machine can't confirm the door is locked, so it won't start the wash. Before filling with water, the washer locks the door and waits for a signal back to say the lock has engaged. If that confirmation doesn't arrive, it stops and shows E01. It's either the door not being properly shut, or the lock mechanism itself has failed.

Can I fix Montpellier E01 myself?

There are 5 checks you can safely do yourself first.

Open the door and close it again firmly until you hear it click.
Check no clothing, belt or bra strap is trapped between door and seal.
Wipe any detergent build-up off the seal and the catch area.
Turn the machine off at the wall for a minute, then switch on and retry.
Try a different programme to see if the fault repeats.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Montpellier E01?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E01?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier washing machine codes

All Montpellier fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E01 error — washing machine