Montpellier E00 washer dryer: what it means & what to check

What E00 actually means

E00 isn't a fault \u2014 it's the machine telling you there are no stored error codes, which is what shows after the fault memory has been cleared in service mode.

On the MIWD8614, the control board keeps a log of past faults that can be read back through the service menu. When that log is emptied \u2014 which happens after the button combination that wipes the records, confirmed by a beep \u2014 the display shows E00 to indicate the list is now empty. So E00 is a status message rather than a breakdown code, and it normally appears because someone has been in the engineer's diagnostic mode rather than because anything has failed.

What E00 looks like on a Montpellier washer dryer

Most people find this page having searched for what the machine is doing rather than the code itself. On a Montpellier washer dryer, E00 usually shows up as one or more of these:

Machine door won't open
Door won't lock or click shut
Door lock light flashing
Door stuck shut with the load inside
Won't start even with the door closed
Machine not draining
Water left in the drum at the end of the cycle
Stops mid-cycle full of water

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

The stored fault log has been cleared in service mode, usually by an engineer after a repair
Buttons pressed in an unusual combination during a cycle, dropping the machine into diagnostic mode
A previous fault that has now been reset and left no record behind
Power interruption or reset leaving the control showing the empty-log message

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on \u2014 it should return to its normal cycle display
Start a short wash or dry programme and check it runs through as expected
If it is still sitting in the service display, close and reopen the door, then select a programme from scratch

Which Montpellier models show E00

E00 means the same thing on this model. If yours is not listed, the explanation above still applies — the code is set by the control board, not the model number.

MIWD8614

Common questions about Montpellier E00

What does E00 mean on a Montpellier washer dryer?

E00 isn't a fault \u2014 it's the machine telling you there are no stored error codes, which is what shows after the fault memory has been cleared in service mode. On the MIWD8614, the control board keeps a log of past faults that can be read back through the service menu. When that log is emptied \u2014 which happens after the button combination that wipes the records, confirmed by a beep \u2014 the display shows E00 to indicate the list is now empty. So E00 is a status message rather than a breakdown code, and it normally appears because someone has been in the engineer's diagnostic mode rather than because anything has failed.

Can I fix Montpellier E00 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on \u2014 it should return to its normal cycle display.
Start a short wash or dry programme and check it runs through as expected.
If it is still sitting in the service display, close and reopen the door, then select a programme from scratch.

This often clears with those checks, and rarely needs an engineer.

How much does it cost to repair Montpellier E00?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E00?

This often clears with the checks above, and rarely needs an engineer. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washer dryer faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Montpellier washer dryer codes

All Montpellier fault codes and repairs →

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Montpellier E00 error — washer dryer