What is actually happening
The noise and when it happens narrow it down quickly. A rhythmic knock at low speed is usually an object trapped between the inner and outer drum. A roar or grind that rises with spin speed, especially with black marks appearing on washing, is worn drum bearings — and that is the one that gets worse and eventually leaks.
The Hotpoint fault codes that point at this
A Hotpoint washing machine will usually tell you what it thinks is wrong before anyone opens it up. These are the codes we hold for this make that relate to making a loud noise:
- F01 — The machine's main control board has flagged an electrical fault on the circuit that drives the drum motor, and it has stopped the cycle rather than risk running the motor.
- F02 — The machine has stopped because it isn't getting the drum to turn properly \u2014 the motor or the board that drives it isn't responding as expected.
- F03 — The machine can't get a sensible temperature reading from the water in the drum, so it stops rather than heat blindly.
- F04 — The machine hasn't managed to pump the water out in the time it expects, so it's stopped with the drum still full.
- F05 — The machine hasn't managed to pump the water out in the time it expects, so it has stopped with the drum still full.
- F06 — The machine can't confirm the door is locked, so it refuses to start een shlocked shut with water inside.
- F08 — The machine has a problem with the water heating side "the heater itself or the relay on the control board that switches it on " so it won't heat the wash and often stops partway through.
- F10 — The machine isn't seeing water arrive as expected, so it halts rather than carrying on with an empty or under-filled drum.
If yours is showing one of those, that is a much shorter conversation than a general fault — tell us the code when you book and the engineer can often carry the part.
The usual causes on a Hotpoint washing machine
- A coin, underwire or screw trapped between the inner and outer drum
- Worn drum bearings — a grinding roar on spin, often with black or silver marks on clothes
- Transit bolts never removed after delivery, or the machine not sitting level on all four feet
- A worn shock absorber or broken suspension spring, letting the drum bang the casing
- A failing motor bearing or a worn belt slapping the pulley
What you can safely check yourself
- Empty the drum and rock the inner drum firmly by hand — noticeable play front to back points at bearings
- Spin the empty drum by hand and listen for grinding
- Check the machine is level and that all four feet are on the floor, and confirm the transit bolts were removed
- Check the filter for coins and underwires, which is where they usually end up
Still making a loud noise?
Most of these need an engineer once the checks above are done. £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Our engineers work on Hotpoint machines week in, week out, so they arrive knowing the machine rather than reading the back of it. Local engineers across Nottinghamshire, Derbyshire and Leicestershire.
Call 0115 648 0929 Book online — postcode and number is all we need
Common questions
Why is my Hotpoint washing machine making a loud noise?
A new noise — grinding, banging or rumbling — usually means either something loose in the drum or worn drum bearings. The noise and when it happens narrow it down quickly. A rhythmic knock at low speed is usually an object trapped between the inner and outer drum. A roar or grind that rises with spin speed, especially with black marks appearing on washing, is worn drum bearings — and that is the one that gets worse and eventually leaks.
Can I fix a Hotpoint washing machine making a loud noise myself?
Empty the drum and rock the inner drum firmly by hand — noticeable play front to back points at bearings. Spin the empty drum by hand and listen for grinding. Check the machine is level and that all four feet are on the floor, and confirm the transit bolts were removed. Check the filter for coins and underwires, which is where they usually end up. Beyond those checks this one normally needs an engineer.
What Hotpoint error codes mean making a loud noise?
Hotpoint washing machines report this through their own fault codes. The ones that point at making a loud noise are F01, F02, F03, F04, F05, F06. If your machine is showing one of those, that narrows it down considerably — each has its own guide on this site.
How much does a Hotpoint washing machine repair cost?
£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.
Other Hotpoint washing machine faults
- washing machine not draining
- washing machine not spinning
- washing machine leaking water
- washing machine not heating the water
- washing machine door will not open
- washing machine will not turn on