Candy E22 washing machine: what it means & what to check

What E22 actually means

The machine has decided something is wrong with the water heating circuit and has stopped rather than carry on with a wash it cannot heat.

On Candy washing machines E22 is a water heating fault. The control board (Candy call it the "Cuore" power card) sends power to the heating element and watches for the water temperature to respond; when that doesn't happen as expected, or the heating circuit reads as faulty, it halts the cycle and shows the code. The usual culprits are the heater element itself, its wiring and connections, or the power card that switches it.

What E22 looks like on a Candy washing machine

Most people find this page having searched for what the machine is doing rather than the code itself. On a Candy washing machine, E22 usually shows up as one or more of these:

Not heating the water
Washing coming out cold
Cycle takes far longer than it should
No function at all
Dead — nothing lights up
Lights flashing and nothing happening
Programme won't start
Machine tripping the electrics

Recognise any of those? That is this fault, and the rest of this page explains what causes it and what you can check yourself.

What usually causes it

Failed heating element in the bottom of the drum
Corroded, loose or burnt connections at the heater terminals
Faulty heater control on the Cuore power card
Damaged wiring between the board and the element
Temperature sensor giving the board a reading it doesn't accept

What you can safely check yourself

Work through these in order. Anything beyond this — panels off, testing parts, anything to do with the wiring — is an engineer's job, and not one to attempt with the machine plugged in.

Turn the machine off at the wall for a minute, then switch back on and restart a short programme — an occasional one-off reading will clear
Try a cold wash: if that runs through and only heated programmes fail, that points firmly at the heating circuit and is useful information for the engineer
Check the machine isn't tripping your fuseboard or RCD when it reaches the heating part of the cycle — if it is, stop using it and leave it switched off

Common questions about Candy E22

What does E22 mean on a Candy washing machine?

The machine has decided something is wrong with the water heating circuit and has stopped rather than carry on with a wash it cannot heat. On Candy washing machines E22 is a water heating fault. The control board (Candy call it the "Cuore" power card) sends power to the heating element and watches for the water temperature to respond; when that doesn't happen as expected, or the heating circuit reads as faulty, it halts the cycle and shows the code. The usual culprits are the heater element itself, its wiring and connections, or the power card that switches it.

Can I fix Candy E22 myself?

There are 3 checks you can safely do yourself first.

Turn the machine off at the wall for a minute, then switch back on and restart a short programme — an occasional one-off reading will clear.
Try a cold wash: if that runs through and only heated programmes fail, that points firmly at the heating circuit and is useful information for the engineer.
Check the machine isn't tripping your fuseboard or RCD when it reaches the heating part of the cycle — if it is, stop using it and leave it switched off.

This one usually needs an engineer once you have tried them.

How much does it cost to repair Candy E22?

£66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Tried the checks and it's still showing E22?

This one usually needs an engineer once you have tried the checks above. Then it wants someone who can open it up.

What it costs, before you call: the price is the same whatever the fault turns out to be — £66 including VAT for an engineer to come out and diagnose it, or £84 in total including VAT if it is put right on the visit and no parts are needed. Any parts needed are quoted on site before we fit them — you decide. Every repair carries a 90-day workmanship guarantee.

Our own engineers, not a call centre. We cover Nottinghamshire, Derbyshire and Leicestershire — most washing machine faults are seen same day or next day.

Call 0115 648 0929 Book online — postcode and number is all we need

Outside our area? The explanation above still stands — take it to a local engineer and tell them the code. Knowing it saves them time and you money.

Other Candy washing machine codes

All Candy fault codes and repairs →

What this looks like when it happens

Repairs we cover near you

Written by the engineers at ASAP Repairs, 0115 648 0929. We repair these machines for a living in Nottinghamshire, Derbyshire and Leicestershire.

Candy E22 error — washing machine